Technical Support Specialist
4 dni temu
Job Description:
We are seeking a skilled Technical Support Specialist to join our team in Krakow. As a member of our technical support team, you will provide second-line user support for various devices and be responsible for troubleshooting and resolving technical issues.
Responsibilities:
- Provide technical expertise to customers via phone, email, or chat.
- Diagnose and resolve complex technical issues using Kepner-Tregoe problem-solving methodology.
- Work with various product and engineering groups to find solutions for customers.
- Develop and maintain strong analytical skills to effectively troubleshoot and resolve customer issues.
- Collaborate with the first-line support team to prioritize and escalate issues as needed.
- Stay up-to-date on new and emerging technologies to provide expert-level support.
- Travel to client sites (1-2 times per year) to resolve issues that cannot be resolved remotely.
- Participate in on-call duty rotations to ensure 24/7 support coverage.
-
Technical Support Specialist
5 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the Role:Gcore, a global leader in cloud and edge services, seeks an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing top-notch support to our customers.We are looking for a highly skilled and dedicated individual who is passionate about delivering exceptional customer...
-
Technical Support Specialist
5 dni temu
Kraków, Lesser Poland Exadel Inc Pełny etatJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Exadel Inc. This role involves ensuring technical support, productivity, and employee satisfaction by providing onsite and remote troubleshooting and technical support.
-
Technical Support Specialist
3 dni temu
Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etatJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team in Bucharest.The ideal candidate will have excellent communication skills and the ability to work effectively with clients via email, phone, and chat.You will represent our organization as a contact unit with strategic users, apply solutions and...
-
Technical Support Specialist
6 dni temu
Kraków, Lesser Poland Cisco Systems, Inc. Pełny etatJob OverviewCisco Systems, Inc. is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to customers and internal teams.Key ResponsibilitiesTroubleshoot and resolve complex technical issues related to Cisco Data Center solutions.Collaborate with cross-functional...
-
Technical Support Specialist
3 dni temu
Kraków, Lesser Poland Stefanini EMEA Pełny etatAbout the Role:">Our company Stefanini EMEA is seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring they receive exceptional service and solutions to their IT-related issues. This role involves collaborating with diverse teams to...
-
Technical Support Specialist
17 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatJob Description:We are a leading software solutions provider for the Private Capital and Credit markets. Our goal is to eliminate boundaries between systems, information, and people. We're seeking ambitious individuals to join our team and help clients achieve their goals.As a Technical Support Specialist, you will provide daily customer support for our...
-
Technical Support Specialist
2 dni temu
Kraków, Lesser Poland PMSolutions Pełny etatCompany OverviewPMSolutions is a leading provider of remote IT support services, seeking an experienced and skilled Technical Support Specialist to join our team. As a major player in the industry, we offer a competitive salary package and attractive language bonus, along with opportunities for career growth and professional development.Job...
-
Technical Support Specialist
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are looking for a skilled Technical Support Specialist to join our team at Capita Poland. As a member of our customer service department, you will be responsible for providing technical support to customers via various channels, including inbound calls and messages.Responsibilities:Supporting customers through different channels (inbound calls and...
-
Technical Support Specialist T1
6 dni temu
Kraków, Lesser Poland Forward Thinking Systems Polska Sp. z o.o. Pełny etatForward Thinking Systems Polska Sp. z o.o. is an innovative leader in fleet management and tracking solutions.Job DescriptionThe Technical Support Specialist plays a key role in providing technical service-related operations to our clients.Works directly with customers, fielding inbound calls and emails as well as making outbound calls and emails to provide...
-
Technical Support Specialist T1 @
4 tygodni temu
Kraków, Lesser Poland Forward Thinking Systems Polska sp. z o.o. Pełny etatJob Summary: The Technical Support Specialist performs technical service-related operations. This position works directly with our clients and the technical support team on issues, escalations, testing our hardware/software products, updating internal systems to reflect customer information. Essential Functions: Technical Support: Works directly with...
-
Technical Support Specialist Middleware
5 dni temu
Kraków, Lesser Poland HOMESTEAD PROPERTY MANAGEMENT SERVI Pełny etatJob DescriptionWe are looking for a Technical Support Specialist Middleware who can provide expert-level technical support for our middleware systems. The successful candidate will have a strong background in middleware technologies and experience working with IBM on troubleshooting.Key Responsibilities:Implementation of changes and performance tuning in the...
-
Technical Support Specialist German
4 dni temu
Kraków, Lesser Poland CPL Jobs . Pełny etat**About the Role:**We are seeking a skilled Technical Support Specialist to join our team at CPL Jobs. As an L1 IT Support specialist, you will provide first-line technical support to our clients via phone, email or internal systems.Key Responsibilities:Register and manage incoming incidents and service requestsTrack and update tickets with relevant...
-
Multilingual Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland Capita Pełny etatMultilingual Technical Support Specialist page is loadedMultilingual Technical Support SpecialistAs a Multilingual Technical Support Specialist at Capita, you will be joining a team of dedicated individuals supporting our clients. You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and...
-
Technical Support Specialist
5 dni temu
Kraków, Lesser Poland Stefanini EMEA Pełny etatJob SummaryWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Stefanini EMEA.About the RoleThe successful candidate will be responsible for:Configuring and deploying IT equipmentInspecting, testing, and cleaning returned IT equipmentUpdating and maintaining accurate equipment inventoryPackaging, stocking,...
-
Technical Support Specialist
3 dni temu
Kraków, Lesser Poland TN Poland Pełny etatJob DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at TN Poland.The ideal candidate will have a strong background in hardware and software support, with excellent problem-solving skills and the ability to work well under pressure.Key Responsibilities:Ongoing technical support for end-users, including solving hardware and...
-
German Speaking Technical Support Specialist
20 godzin temu
Kraków, Lesser Poland Autodesk, Inc. Pełny etatJob DescriptionFusion 360 Support Specialist - German speakingProvide exceptional technical support to customers via multiple channels (chat, phone, web, online forums) adhering to documented processes.Document support interactions in a company-wide case management system.Evaluate and resolve customer issues using Autodesk products, such as Fusion 360, or...
-
Technical Support Specialist
2 tygodni temu
Kraków, Lesser Poland TTEC Pełny etatBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Specialist - German-English, working remotely in Bulgaria, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What...
-
Kraków, Lesser Poland AVSystem Pełny etatAVSystem is a leading provider of IoT solutions, and we are seeking an experienced Technical Support Specialist to join our team. In this role, you will play a critical part in ensuring the performance and reliability of our IoT solutions deployed globally.About the RoleThis position provides an excellent foundation to grow into advanced business or...
-
Technical Support Specialist
5 dni temu
Kraków, Lesser Poland TN Poland Pełny etatSocial network you want to login/join with:Client:AutodeskLocation:Job Category:OtherEU work permit required:YesJob Reference:e0629e97bfd0Job Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:Position OverviewWith Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way...
-
Technical Support Agent
5 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe're seeking a highly skilled Technical Support Specialist with German to join our team! As a key member of our support team, you'll play a crucial role in resolving customer queries and providing top-notch service.Responsibilities:Supporting customers via multiple channels (calls, messages, emails)Analyzing and troubleshooting complex technical...