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Senior Technical Solutions Architect
1 miesiąc temu
WHO WE ARE
EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to leading industry players. We deliver forward-thinking solutions based on multi-domain architecture, prioritizing customer satisfaction and superior quality of service.
WHAT YOU'LL DO
- You will coordinate with product teams to drive the product roadmap and implement new innovations.
- Support the product team in production and implementation of workplace/comms products.
- New feature requests: experimentation, testing, rollout, handover to service teams; system upgrades: guiding on-the-ground facilities teams on enabling actions; provide L3 support for major product-related issues.
- Document solutions, build, and upkeep of existing knowledge base articles and runbooks.
- You must have extensive experience in IoT and AV.
- Oversee the provisioning/deployment of solutions, providing technical consultation as needed throughout project deployment.
- Ensure implementations are standard, operationally scalable, and aligned with service strategy and direction.
- Standardize project processes, ensuring they are transparent, relevant, communicated, and documented.
WHAT YOU NEED TO SUCCEED
- You must be a technically experienced IT professional with at least 8 years of experience and a demonstrable technical background related to engineering and project delivery.
- Able to manage, influence, and negotiate with stakeholders (internal and external).
- Broad experience in technical problem-solving and consulting.
- Able to analyze data to identify trends for cost reduction and service improvement.
- Experience in Azure, Digital Signage, SQL Databases, Networks, Firewalls is an advantage.
- This role requires a solid foundation in computing or engineering, with hands-on technical work required.
SALARY
The estimated salary for this position is $120,000 - $180,000 per annum, depending on location and experience.
