Credit Controller

3 tygodni temu


Warszawa, Mazovia, Polska Dentons Pełny etat

About the Role

We are seeking a skilled Credit Controller to assist the Credit Control team with their daily duties. The ideal candidate will have excellent English written and verbal communication skills, previous experience in Customer Service, and confidence using MS Office, including Word and Excel.

Key Responsibilities

  • Collection of aged debts by telephone with a minimum of 25 calls per day
  • Be proactive in booking and attending monthly meetings with all partners, agreeing strategies to collect aged and or difficult debts and ensure all queries are resolved appropriately
  • Building relationships with partners and fee earners to ensure collection policy is adhered to
  • Sending out monthly statements to clients via email
  • Completing supplier forms from clients
  • Assisting with the daily banking and identifying BACS, CHAPS and cheque payments
  • Following up with partners to confirm invoices have been sent out in a timely manner
  • Work with the ebilling team to ensure invoices are submitted in a timely manner and be aware of any client billing requirements
  • Maintaining detailed and accurate notes regarding debtors on ARCS accounts system
  • Providing general assistance to the Revenue team with ad hoc projects, as required.

Requirements

  • Excellent English written and verbal communication skills
  • Previous experience in Customer Service is nice to have
  • Confident using MS Office, including Word and Excel
  • Experience of working in a law firm (or similar) would be an advantage, but is not essential
  • Confidence to deal effectively with clients, partners and fee earners
  • Knowledge of ARCS and the Elite accounts system would be an advantage
  • Flexible and prepared to work additional hours at month, quarter and year ends to assist the Revenue team with month end processes
  • Eagerness to work 2 days a week from the office
  • Highly structured and organised individual, with good attention to detail, accuracy and quality
  • Able to demonstrate good client/customer facing skills.

Benefits

We are a truly global law firm and as such, always welcome hearing from those with foreign language capabilities.

Inclusion, Diversity & Equity

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

Equal Opportunities

Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

Reward and Recognition

Remuneration and benefits package will reflect the successful candidates experience and country where hired.


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