Remote IT Support Technician
3 dni temu
Job Description
We are looking for a skilled Remote IT Support Technician to join our team at PMSolutions. As a Remote IT Support Technician, you will be responsible for providing technical support and troubleshooting services to our clients who require assistance with computer hardware and/or software applications, mobile devices, and networks.
Duties and Responsibilities
- Provide technical support and troubleshooting services to end-users via phone, email, or remote desktop sessions.
- Log all service requests into our company's service call tracking system.
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result.
- Follow-up on closed service requests to ensure customer satisfaction.
- Assist in training initiatives to new and current employees.
Requirements
- Fluent Danish language skills.
- Strong command of English language.
- Eager to learn new technologies.
Benefits Package
- Full-time job with stability of employment.
- Ability to work 100% from home.
- Competitive salary package with attractive language bonus.
- Intensive training.
- Clearly defined ITIL-based career paths, with transparent criteria.
- Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts).
- Premium private medical healthcare, which includes dental care and insurance policy for international travel.
- And up to 4 extra days of paid holidays per year.
-
IT Support Agent with Brazilian Portuguese @
3 tygodni temu
Opole, Opole Voivodeship, Polska Capgemini Polska Sp. z o.o. Pełny etatChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
-
IT Support Agent with Dutch
7 dni temu
Opole, Opole Voivodeship, Polska Capgemini Pełny etat6 days ago Be among the first 25 applicantsChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading...
-
Opole, Opole Voivodeship, Polska Stefanini Pełny etatJob InformationWe are looking for a skilled Help Desk Technician with Strong Problem-Solving Abilities to join our support team. As a key member of our team, you will be responsible for providing technical support to our clients while troubleshooting complex issues.Your Key Responsibilities:Provide technical support to clients via email and phone;Collaborate...
-
Opole, Opole Voivodeship, Polska Stefanini Pełny etatAbout Our JobWe are seeking an experienced IT Support Professional with Excellent Communication Skills to join our team. As a key member of our support team, you will be responsible for providing technical support to our clients while maintaining a high level of customer satisfaction.Your Primary Objectives:Deliver exceptional technical support to clients...
-
Technical Support Specialist
3 dni temu
Opole, Opole Voivodeship, Polska PMSolutions Pełny etatJob OverviewWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at PMSolutions. As a Technical Support Specialist, you will be responsible for providing exceptional technical support and troubleshooting services to our clients who require assistance with computer hardware and/or software applications, mobile devices,...
-
IT Security Compliance Officer
3 dni temu
Opole, Opole Voivodeship, Polska Wazdan Company Pełny etatWe're a leading game developer seeking a motivated junior-level cybersecurity professional to strengthen our system's security posture.The successful candidate will have a strong foundation in InfoSec principles and a desire to continuously develop their skills in this area.Key Accountabilities:Monitoring and analysing cyber threats to prevent security...
-
Opole, Opole Voivodeship, Polska PMSolutions Pełny etatAbout the RolePMSolutions is seeking an experienced Danish Speaking Technical Support Professional to join our team. As a Technical Support Professional, you will be responsible for providing technical support and troubleshooting services to our clients who require assistance with computer hardware and/or software applications, mobile devices, and...
-
IT Support Specialist
7 dni temu
Opole, Opole Voivodeship, Polska Capgemini Pełny etatCompany OverviewWe are Capgemini, a global leader in working with companies to transform and manage their business by harnessing the power of technology. Our purpose is to unleash human energy through technology for an inclusive and sustainable future.Our company has a strong 55-year heritage and deep industry expertise. We are trusted by our clients to...
-
German Language Support Specialist
7 dni temu
Opole, Opole Voivodeship, Polska ENGINEERINGUK Pełny etatBecoming a German Language Support Specialist, you will be responsible for ensuring that customer issues and concerns are answered efficiently and effectively. This involves managing all contacts from both internal & external customers made via various channels. You will work within the requirements of data protection legislation to achieve customer and...
-
Support Engineer with German
4 dni temu
Opole, Opole Voivodeship, Polska Stefanini EMEA Pełny etatJob DescriptionAs a Support Engineer, your primary goal is to connect our customers with our technical solutions. Your mission involves collaborating with diverse teams to identify and resolve customer issues, delivering outstanding technical support. By prioritizing customer satisfaction and taking a proactive approach to problem-solving, you will play a...
-
Opole, Opole Voivodeship, Polska Capgemini Pełny etatResponsibilitiesThe successful candidate will be responsible for:Providing technical support to customers via various channels (phone, chat, email)Troubleshooting IT issues and resolving customer complaintsEscalating complex problems to senior technicians when necessaryParticipating in training programs to improve technical skills and knowledgeIn addition,...
-
Technical Support Professional
7 dni temu
Opole, Opole Voivodeship, Polska Stefanini, Inc Pełny etatCompany OverviewStefanini, Inc. is a Brazilian company with over 35 years of experience in delivering IT services worldwide. We have a direct presence in 41 countries through our 70 offices located throughout the globe.
-
Customer Service Advisor with German
7 dni temu
Opole, Opole Voivodeship, Polska Capgemini Pełny etatCustomer Service Advisor with GermanWe work in a hybrid modelRecruitment process for this position and onboarding trainings are conducted online.At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided every day by the purpose of unleashing human...
-
Cybersecurity Risk Mitigator
3 dni temu
Opole, Opole Voivodeship, Polska Wazdan Company Pełny etatWe are looking for a junior-level individual to help strengthen the protection of our systems and respond to rapidly changing cyber threats.The ideal candidate has a passion for InfoSec and wants to develop their competencies in this field.Key Responsibilities:Monitoring and analysing cyber threats to take preventive action.Collaborating with IT teams to...
-
SAP Project Manager with French
1 dzień temu
Opole, Opole Voivodeship, Polska Cyclad Sp. z o.o. Pełny etatSAP Project Manager with FrenchOpoleOpole, PolskaSAP Project Manager with FrenchReference number: PL25/IC/SAPProjectManager/French/RemoteWorkplace: OpoleIn Cyclad we work with top international IT companies to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are looking for a SAP Project...
-
InfoSec Threat Analyst
3 dni temu
Opole, Opole Voivodeship, Polska Wazdan Company Pełny etatWe are a renowned game developer looking for a talented junior-level cybersecurity specialist to join our team.The ideal candidate will have a solid understanding of InfoSec principles and a passion for developing their skills in this area.Job Description:Analysing and mitigating cyber threats to ensure system security.Working collaboratively with IT teams...
-
Security Operations Specialist
3 dni temu
Opole, Opole Voivodeship, Polska Wazdan Company Pełny etatAward-winning game developer Wazdan is seeking a junior-level cybersecurity professional to enhance system protection and respond to evolving cyber threats.The successful candidate will have a strong understanding of InfoSec and a desire to develop their skills in this area.Main Tasks:Monitoring and analysing cyber threats to prevent security...
-
Senior iOS Developer
20 godzin temu
Opole, Opole Voivodeship, Polska Cyclad Sp. z o.o. Pełny etatReference number: PL25/QS/SenioriOSDeveloper/RemoteWorkplace: OpoleIn Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a Senior iOS Developer to join our client, a leading global technology company, in building...
-
Cloud Data Engineer Manager
1 dzień temu
Opole, Opole Voivodeship, Polska BCF Software Sp. z o.o. Pełny etatBenefitsExternal trainingIndustry-specific e-learning platformsSpace for experimentingSubstantive support from technological leadersSupport of IT eventsTechnical knowledge exchange within the companySharing the costs of sports activitiesPrivate medical care
-
Customer Service Representative with German
7 dni temu
Opole, Opole Voivodeship, Polska Capgemini Pełny etatJob DescriptionYou will be responsible for answering phone calls and solving issues related to IT applications. You will work among experts who are willing to learn new things and support your development.You will troubleshoot over phone, chat, or e-mail. In case you won't be able to handle it on your own, you will have a team of colleagues to always back...