Senior Implementation Manager
6 dni temu
About Us
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We help improve patient outcomes and population health worldwide by accelerating medical treatment development and commercialization.
Job Description
We're seeking a skilled Senior Project Manager to lead the implementation and delivery of large-scale healthcare projects. As a key member of our team, you'll work closely with clients and employees to plan and execute projects on schedule and within budget.
Key Responsibilities:
- Plan and implement projects at various client sites, including managing staff and subcontractor activities.
- Manage complex technology project deliveries, guiding cross-functional project teams.
- Act as primary customer contact, handling correspondence, providing updates, and ensuring customer satisfaction.
- Communicate proactively with customers and partners, offering product and services information, identifying opportunities for value enhancement, and translating customer needs into detailed project plans.
- Oversee resource networks, including contractors, to support project execution.
- Develop reports describing project results and contribute to proposal development for new projects.
- Ensure project budgets and timelines are met, allocating resources as needed to meet customer obligations.
- Maintain high-quality deliverables, negotiating change orders with customers when necessary.
- Represent the company professionally during all customer interactions, building strong relationships with clients and stakeholders.
Technical Expertise:
- Lead technical project aspects on a strategic level, working on national initiatives and leading teams across diverse locations and skill sets.
- Manage mega healthcare programs and projects, understanding healthcare workflow and processes.
- Analyze data, present findings, and develop recommendations to inform business decisions, linking analysis to overall business objectives and strategies.
- Demonstrate expertise in process design, improvement, and implementation, adapting to exceptions and developing new procedures and workarounds.
- Solve complex issues, drive solutions across functions, and coach others on troubleshooting and problem-solving techniques.
Requirements:
- Bachelor's degree from an accredited university or college.
- Project management experience in the healthcare digital industry.
- EMR/HIS experience.
- Minimum 5 years of experience as a project manager.
- Minimum 10 years of global healthcare IT experience.
- Lean Six Sigma experience is a plus.
- PMI Certification is a plus.
- Fluent in English as a primary/secondary language.
Work Environment:
We offer a dynamic and collaborative work environment that supports your career growth and personal well-being. Join our team and be part of a global organization dedicated to improving patient outcomes and population health.
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