IT Support Engineer with Expertise in Banking Systems

1 miesiąc temu


Gdańsk, Pomerania, Polska emagine Consulting Pełny etat

Job Description

We are seeking a skilled 2nd Level IT Support Engineer to join our team at emagine Consulting. As an IT Support Engineer, you will be responsible for analyzing, reproducing, and solving Incidents (Incident Management) as well as working with Problem tickets (Problem Management).

In this role, you will have the opportunity to develop and improve monitoring and tooling, identify opportunities for automation, participate in Knowledge Transfer sessions, contribute to the Knowledge Data Base, and share knowledge within the team.

Responsibilities

  • Analyzing, reproducing, and solving Incidents (Incident Management)
  • Working with Problem tickets (Problem Management)
  • Developing and improving monitoring and tooling
  • Identifying opportunities for automation
  • Participating in Knowledge Transfer sessions
  • Contributing to the Knowledge Data Base and sharing knowledge within the team

Requirements

  • Minimum 2 years of commercial experience in the IT industry (IT Operations or Development)
  • Experience in 2nd line IT support teams
  • Good command of SQL language
  • Banking experience
  • English language on a professional level
  • Excellent troubleshooting skills

Nice to Have

  • Knowledge of Temenos Transact (T24) system including AA module
  • Experience with Docker/Kubernetes technologies
  • Knowledge of Oracle XMLType
  • Experience with Weblogic
  • Knowledge of Splunk or AppDynamics
  • ITIL Foundation certificate

About the Role

This is a long-term position that offers the opportunity to work in a dynamic and growing company. We offer a competitive salary range of PLN 50,000 - 70,000 per month, depending on experience, as well as additional benefits such as co-financing of private medical care and the Multisport card.

What We Offer

  • Constant contact with the recruiter during the process and feedback regardless of the recruitment result
  • Co-financing of private medical care (Medicover) and the Multisport card
  • emagine mobile application - easy reporting of working time, quick access to new offers
  • Transparently built relations based on trust and fair play


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