Highly Skilled Application Support Specialist

7 dni temu


Gdańsk, Pomerania, Polska emagine Polska Pełny etat
Job Description:

As a key member of our DevOps team, you will be responsible for providing top-notch support to our applications in Application Management.

The role involves executing daily end-of-day deliveries, change-, incident- and problem management, as well as improving monitoring. Your expertise in Java, SQL, Oracle PL/SQL, Bash, and ITIL will be crucial in this position.

  • You will serve as the 2nd line of support for complex applications, working closely with developers to resolve issues.
  • Your experience in handling and resolving incidents following Service Level Agreements (SLA) will be vital in maintaining our high standards.
  • You will analyze application and infrastructure performance problems, coordinate changes according to company standards, and update procedures and documentation accordingly.
Requirements:

We are looking for an experienced professional with at least 5+ years' experience in this role.

  • You should have worked as Application Support/ DevOps in Windows and Linux environments.
  • Knowledge of scripting languages such as Bash/ PowerShell is essential.
  • Experience in working with Docker-based applications and practice in working with Oracle databases are must-haves.
  • Basic knowledge of Java and good analytical skills, troubleshooting, and debugging abilities are also required.
  • Familiarity with Windows/RedHat server systems and willingness to participate in on-call duty are necessary.
  • Fluency in English (verbal and written) is a requirement.
Nice to Have:

While not mandatory, knowledge of Atlassian tools (JIRA, Bitbucket, Bamboo, Confluence), Splunk, Grafana, and Automic UC4 would be an asset.

Banking industry knowledge is also highly desirable.



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