Highly Skilled Application Support Specialist
1 miesiąc temu
As a key member of our DevOps team, you will be responsible for providing top-notch support to our applications in Application Management.
The role involves executing daily end-of-day deliveries, change-, incident- and problem management, as well as improving monitoring. Your expertise in Java, SQL, Oracle PL/SQL, Bash, and ITIL will be crucial in this position.
- You will serve as the 2nd line of support for complex applications, working closely with developers to resolve issues.
- Your experience in handling and resolving incidents following Service Level Agreements (SLA) will be vital in maintaining our high standards.
- You will analyze application and infrastructure performance problems, coordinate changes according to company standards, and update procedures and documentation accordingly.
We are looking for an experienced professional with at least 5+ years' experience in this role.
- You should have worked as Application Support/ DevOps in Windows and Linux environments.
- Knowledge of scripting languages such as Bash/ PowerShell is essential.
- Experience in working with Docker-based applications and practice in working with Oracle databases are must-haves.
- Basic knowledge of Java and good analytical skills, troubleshooting, and debugging abilities are also required.
- Familiarity with Windows/RedHat server systems and willingness to participate in on-call duty are necessary.
- Fluency in English (verbal and written) is a requirement.
While not mandatory, knowledge of Atlassian tools (JIRA, Bitbucket, Bamboo, Confluence), Splunk, Grafana, and Automic UC4 would be an asset.
Banking industry knowledge is also highly desirable.
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