Cloud Application Support Specialist
1 tydzień temu
A challenging role awaits you as a Cloud Application Support Specialist at Grid Dynamics Poland Sp. z o.o.
About the RoleWe are seeking an experienced professional to join our team and work on complex issues related to container orchestration and application deployments.
Your primary responsibility will be to troubleshoot, analyze and resolve issues in Docker and Kubernetes environments, ensuring seamless operation of our customers' applications.
In addition to your technical expertise, you will also be expected to provide top-notch customer support, working closely with our clients to identify and resolve their technical challenges.
Your Key Responsibilities- Troubleshoot and resolve complex container orchestration/management issues in Docker and Kubernetes environments.
- Analyze and categorize customer interactions trends to provide accurate and meaningful feedback to Engineering and SRE organizations.
- Build knowledge base articles to share your expertise with colleagues and improve our overall support quality.
- Participate in post-mortem reviews to drive ongoing improvement and operational excellence.
To be successful in this role, you will need:
- Several years of experience in supporting highly scalable applications and web services.
- Hands-on experience with open-source technologies such as Kubernetes, Docker, Spark, Kafka, etc.
- Strong analytical capabilities and excellent communication skills.
- A passion for technical support and a willingness to continuously learn and grow.
In return for your hard work and dedication, we offer a competitive salary of approximately 80,000 - 100,000 PLN per year, depending on your level of experience and qualifications.
You will also enjoy a flexible schedule, opportunities for professional development, and a comprehensive benefits package including medical insurance, sports facilities, and corporate social events.
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