Financial Services Representative
3 tygodni temu
As a Customer Support Specialist for Financial Services, you will play a vital role in delivering exceptional customer experiences and driving business growth. With a strong focus on customer satisfaction and product knowledge, you will be part of a dynamic team that makes a real impact.
Key Responsibilities- Respond to customer inquiries and concerns via phone, email, or chat, demonstrating empathy and expertise
- Work collaboratively with colleagues to resolve complex customer issues and improve overall customer experience
- Stay up-to-date with industry trends and developments to maintain a high level of product knowledge
- Czech language proficiency (C1 level or higher)
- Proven experience in customer-facing roles, preferably in the financial services sector
- Excellent communication, problem-solving, and interpersonal skills
- Familiarity with digital banking and payment solutions
- A competitive monthly salary: $40,500, plus two additional salaries per year
- Relocation assistance, including flights, accommodation, and other expenses
- Ongoing training and development opportunities to enhance your skills and career progression
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