Financial Services Representative

3 tygodni temu


Kraków, Lesser Poland Teleperformance Greece Pełny etat
Join Our Team

As a Customer Support Specialist for Financial Services, you will play a vital role in delivering exceptional customer experiences and driving business growth. With a strong focus on customer satisfaction and product knowledge, you will be part of a dynamic team that makes a real impact.

Key Responsibilities
  • Respond to customer inquiries and concerns via phone, email, or chat, demonstrating empathy and expertise
  • Work collaboratively with colleagues to resolve complex customer issues and improve overall customer experience
  • Stay up-to-date with industry trends and developments to maintain a high level of product knowledge
What You'll Need
  • Czech language proficiency (C1 level or higher)
  • Proven experience in customer-facing roles, preferably in the financial services sector
  • Excellent communication, problem-solving, and interpersonal skills
  • Familiarity with digital banking and payment solutions
Benefits Package
  • A competitive monthly salary: $40,500, plus two additional salaries per year
  • Relocation assistance, including flights, accommodation, and other expenses
  • Ongoing training and development opportunities to enhance your skills and career progression


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