OTC Operations Specialist
4 tygodni temu
About the Role
Warner Bros. Discovery is seeking a highly skilled OTC Operations Specialist to join our team in EMEA. As a key member of our Order to Cash team, you will be responsible for the day-to-day management, oversight, and escalations of OTC activities within shared services for multiple territories.
Key Responsibilities
- Assist in maintaining the overall health of Accounts Receivable and Cash balances, including follow-up on overdue invoices to ensure timely cash collection and customer account reconciliation.
- Lead weekly/ad-hoc calls with BPO, supporting them with account reconciliations and escalating unresolved disputes.
- Monitor BPO in all collection, invoicing, and reporting activities under their scope, reviewing and providing feedback and improvements on desktop procedures.
- Review invoice aging reports and other relevant reports.
- Contribute to the overall cash flow forecasting process, assisting with cash flow timing information.
- Release sales orders and validate pricing when required.
- Approve credit limits and yearly credit limit reviews.
- Approve Credit notes in SAP.
Requirements
- BA/BS and equivalent work experience 2-3 years in Accounts Receivables field required.
- Experience with invoice collections and dispute management required.
- Advanced Excel skills required and ability to learn/utilize various systems and applications.
- Proactive, detail-oriented, exceptional organizational skills.
- Experience in conducting/leading meetings with customers and internal stakeholders, taking ownership in planning and actions.
- Working experience in a large international company.
- Must be self-motivated and able to work under a deadline and handle multiple tasks.
- Must be a team player with strong interpersonal skills.
- Strong verbal and written English language skills, Italian language can be an asset.
What We Offer
- Contract of employment.
- Hybrid work model, flexible working hours.
- Free access to Max.
- Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program.
- Work-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiatives.
- Training & development: sharing the cost of English lessons, Employee Resource Groups, e-learning platform, sharing sessions with experts, periodic movie shows in the office cinema room.
- CSR activities: volunteering, eco & social initiatives.
- Casual dress code.
- Parking space available for booking.
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