Debt Collection Specialist with Multinational Corporation

7 dni temu


Warszawa, Mazovia, Polska AmeriGas Polska Sp. z o.o. Pełny etat

C2C Collection Specialist Role

AmeriGas Polska Sp. z o.o. is seeking an experienced collection worker to join our team in a culturally diverse setting.

  • Key Responsibilities:

Your primary goal will be to maintain good client relationships while ensuring timely payments are received.

  • You will be responsible for:
  • Contacting clients to collect outstanding payments,
  • Maintaining a balance between trustful relationships and timely payments,
  • Monitoring customer accounts and detecting overdue payments,
  • Collecting and analyzing data for selected payment/debt history,
  • Reaching out to customers to discuss their debts,
  • Consulting and helping clients with billing and credit problems,
  • Managing payments and refund operations,
  • Developing measures encouraging timely payments,
  • Managing historical records of account statuses and collection operations,
  • Reporting on collection operations and customer account updates.

Requirements:

  • Native language proficiency in Czech or Slovak,
  • Communicative knowledge of English and/or Polish (desired),
  • Bachelor's Degree in Finance and Accounting/Economics or related field,
  • Approximately 2 years of experience working in Credit & Collection area or Finance-related field,
  • Profound knowledge of collection techniques and billing procedures,
  • Ability to work effectively towards targets,
  • Excellent written and oral communication skills,
  • Good problem-solving and negotiation skills,
  • PRACTICAL EXPERIENCE WITH MS OFFICE, JDE-ORACLE AND DATABASES.

We Offer:

  • Hybrid Work Environment,
  • Private Medical Care,
  • Christmas and Annual Bonus,
  • Cafeteria Options,
  • Lunch Pass,
  • Life Insurance,
  • Holiday Funds,
  • Employee Referral Program,
  • Corporate Sports Team,
  • Bike Parking,
  • Charity Initiatives,
  • Integration Events.


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