Debt Collection Specialist with Multinational Corporation
7 dni temu
C2C Collection Specialist Role
AmeriGas Polska Sp. z o.o. is seeking an experienced collection worker to join our team in a culturally diverse setting.
- Key Responsibilities:
Your primary goal will be to maintain good client relationships while ensuring timely payments are received.
- You will be responsible for:
- Contacting clients to collect outstanding payments,
- Maintaining a balance between trustful relationships and timely payments,
- Monitoring customer accounts and detecting overdue payments,
- Collecting and analyzing data for selected payment/debt history,
- Reaching out to customers to discuss their debts,
- Consulting and helping clients with billing and credit problems,
- Managing payments and refund operations,
- Developing measures encouraging timely payments,
- Managing historical records of account statuses and collection operations,
- Reporting on collection operations and customer account updates.
Requirements:
- Native language proficiency in Czech or Slovak,
- Communicative knowledge of English and/or Polish (desired),
- Bachelor's Degree in Finance and Accounting/Economics or related field,
- Approximately 2 years of experience working in Credit & Collection area or Finance-related field,
- Profound knowledge of collection techniques and billing procedures,
- Ability to work effectively towards targets,
- Excellent written and oral communication skills,
- Good problem-solving and negotiation skills,
- PRACTICAL EXPERIENCE WITH MS OFFICE, JDE-ORACLE AND DATABASES.
We Offer:
- Hybrid Work Environment,
- Private Medical Care,
- Christmas and Annual Bonus,
- Cafeteria Options,
- Lunch Pass,
- Life Insurance,
- Holiday Funds,
- Employee Referral Program,
- Corporate Sports Team,
- Bike Parking,
- Charity Initiatives,
- Integration Events.
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