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Customer Service and Sales Support Associate

2 tygodni temu

Łódź, Łódź Voivodeship, Polska Philips Iberica SAU Pełny etat
Job Description

This is an exciting opportunity for a skilled Dental Order Management Specialist to join our Oral Healthcare Department team.

Key Accountabilities:
  • Complete the order cycle: place orders, track progress, process payments, deliver goods
  • Offer superb customer service by answering queries, addressing concerns, and resolving issues over the phone
  • Maintain close relationships with colleagues from different departments, such as logistics, accounting, sales, and data management
  • Process customer complaints regarding logistics
  • Analyze errors in service delivery, working with error reports to identify root causes