Aktualne oferty pracy związane z Customer Experience Champion - Warszawa, Mazovia - Xcenda, LLC

  • Customer Experience Champion

    1 tydzień temu

    Warszawa, Mazovia, Polska 卡湯晩 Pełny etat

    **About the Role**We are an innovative global healthcare company with a focus on immunology, extending to innovation in diabetes and transplant medicine. Our talented teams strive to deliver exceptional customer experiences using digital, artificial intelligence, and personal expertise.As a Customer Experience Partner, your primary goal is to harmonize all...

  • Customer Experience Champion

    4 dni temu

    Warszawa, Mazovia, Polska Elavon Pełny etat

    About This RoleThis is an exciting opportunity to join our fast-paced and diverse working environment, where employees from many different nationalities work together towards a common goal. We offer benefits to help you protect your health and financial security, and give you peace of mind.We invest in your career growth with development resources that give...

  • Customer Experience Strategist

    1 tydzień temu

    Warszawa, Mazovia, Polska Novartis Farmacéutica Pełny etat

    Job Overview:We are seeking a highly skilled Customer Experience Strategist to join our team at Novartis Farmacéutica. In this role, you will play a crucial part in transforming our customer engagement strategies and delivering unparalleled customer experiences.About the RoleYou will be responsible for developing data-driven customer engagement strategies...

  • Customer Service Champion

    4 dni temu

    Warszawa, Mazovia, Polska BMC Software, Inc. Pełny etat

    As a Technical Support Analyst at BMC Software, you will be part of our enthusiastic Technical Support Team, helping customers to resolve complex technical issues related to our AMI Cloud suite of products.You will communicate with customers and R&D teams to troubleshoot problems, identify root causes, and deliver effective solutions or workarounds.The...

  • Customer Experience

    2 tygodni temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Customer Experience & Complaints Specialist, WarsawClient: HelpriseLocation: Warsaw, PolandJob Category: OtherEU work permit required: YesJob Reference:bbd8d9606b92Job Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:Join Helprise – one of the fastest growing outsourcing and consultancy firms...

  • Customer Experience

    2 tygodni temu

    Warszawa, Mazovia, Polska Helprise Pełny etat

    Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow...

  • Customer Experience Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska Arche Consulting Pełny etat

    Customer Experience Specialist (with Italian)87_29239ObowiązkiManaging customer experience across different markets. Conducting satisfaction surveys and analyzing feedback to drive improvements. Collaborating with internal teams to implement customer-focused solutions. Developing strategies to enhance customer engagement and satisfaction. Identifying...

  • Customer Experience Advocate

    2 dni temu

    Warszawa, Mazovia, Polska Saviynt Pełny etat

    Customer Experience TransformationWe are looking for a skilled Customer Success Manager (IAM Practitioner) to join our team. In this role, you will be responsible for transforming customer experiences by providing expert advice and guidance on Identity and Access Management (IAM) solutions. You will work closely with customers to understand their business...

  • Customer Experience Strategist

    1 dzień temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    TN Poland is seeking a highly skilled Customer Experience Strategist to join our team and help us improve our customer engagement and operational efficiency.About the Job:The successful candidate will be responsible for developing and implementing strategies to enhance customer experience and drive business growth.Main Responsibilities:Develop and implement...

  • Customer Experience Coordinator

    3 dni temu

    Warszawa, Mazovia, Polska Jameel Motors Pełny etat

    Talent Acquisition Partner @ Abdul Latif Jameel | Enabling Automotive Companies To Grow In Emerging MarketsJob Title: Customer Experience CoordinatorSalary Banding: 8.000-12.000 PLN Gross per month (depending on skills and experience)Summary:Jameel Motors is the global mobility sector brand of Abdul Latif Jameel, we are expanding our operations and bringing...

  • Customer Experience Lead

    1 tydzień temu

    Warszawa, Mazovia, Polska GlaxoSmithKline Pełny etat

    We are seeking a highly experienced Customer Experience Lead to play a critical role in supporting the Customer Experience Delivery Manager to drive action in the pursuit of a much improved customer experience and higher performance impact.The ideal candidate will have a deep understanding of customer segmentation & targeting, with hands-on experience of...

  • Customer Experience Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska bolttech Poland Pełny etat

    Get AI-powered advice on this job and more exclusive features.Employee Engagement | Talent Management | Organizational Development | Culture Building | Internal Communications | People OperationsAbout usbolttech is a fast-growing global insurtech with a mission to build the world's leading, technology-enabled ecosystem for protection and insurance. Our...

  • Customer Experience Manager

    2 dni temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    About the CompanyTN Poland is dedicated to empowering mobile gaming enthusiasts through exceptional customer support.About the RoleWe seek a seasoned Customer Support Supervisor to lead our client-facing operations, fostering growth, quality, and continuous improvement.Your Key Responsibilities:Bridge the gap between our partner and clients, ensuring...

  • Product Experience Lead

    1 tydzień temu

    Warszawa, Mazovia, Polska Bunge Iberica SA Pełny etat

    At Bunge, we believe that great user experiences drive business success. As a UX Designer, you will be responsible for designing intuitive and user-friendly experiences that meet business objectives and user needs.ResponsibilitiesConduct user research to understand business requirements and user needsDevelop wireframes, prototypes, and detailed interaction...

  • Customer Experience Ambassador

    1 dzień temu

    Warszawa, Mazovia, Polska Cpl Healthcare Pełny etat

    We are seeking a Customer Experience Ambassador to enhance our customer support team's performance. As a key member of the team, you will ensure that our customers receive exceptional service, responding to their inquiries and resolving technical issues efficiently.Main responsibilities include:Providing customer support via phone, email, and chatHandling...

  • Customer Experience Partner

    1 tydzień temu

    Warszawa, Mazovia, Polska 卡湯晩 Pełny etat

    Location: woj. mazowieckie (Warszawa)Job type: Permanent, Full-time100% of travel expectedAbout the jobAs a Customer Experience Partner your key purpose is to orchestrate all customer interactions using diversity of messages and channels to deliver a superior customer experience and inspire them to provide best solution for our patients.We are an innovative...

  • Customer Experience Lead

    23 godzin temu

    Warszawa, Mazovia, Polska GlaxoSmithKline Pełny etat

    About GSKGSK is a global healthcare company committed to improving lives through science and innovation. Our mission is to help patients achieve better health outcomes, and we strive to deliver exceptional results through our products and services.In this role as Customer Experience Lead, you will play a critical part in driving business growth by delivering...

  • Customer Experience Advocate

    4 dni temu

    Warszawa, Mazovia, Polska SAS Pełny etat

    We're a debt-free organization with a strong commitment to innovation and customer satisfaction. Our software and services empower businesses to make informed decisions and drive growth. We're leaders in data and AI, inspiring customers worldwide to transform data into intelligence.The Customer Intelligence team at SAS is seeking a Senior Account Executive...

  • Customer Experience Manager

    1 tydzień temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    About the RoleAt TN Poland, we are seeking a Customer Experience Manager to join our team. This is an exciting opportunity to play a pivotal role in delivering exceptional experiences to our customers.You will be responsible for shaping the future of customer interactions with our Engagement Centre and leading the transformation of our organization's...

  • Digital Experience Strategist

    1 tydzień temu

    Warszawa, Mazovia, Polska Bunge Iberica SA Pełny etat

    Bunge is a global leader in the food and agribusiness industry, committed to connecting farmers to consumers and delivering essential products to the world.Job OverviewWe are seeking an experienced User Experience (UX) Designer to join our team. The ideal candidate will have a strong portfolio showcasing their ability to design intuitive and user-friendly...

Customer Experience Champion

1 tydzień temu

Warszawa, Mazovia, Polska Xcenda, LLC Pełny etat

Xcenda, LLC is seeking a Customer Experience Champion to join our Digital Innovation team. As a key member of our team, you will be responsible for providing world-class software support for the portfolio of products in Trial Master File and other software business solutions.

This role involves leading a friendly team to exceed expectations, while providing coaching and guidance to ensure they feel supported, rewarded, and deliver excellent service to our customers.

The purpose of this role is to provide technical guidance via a service desk, combined with experience of leading a small team. Key activities include leading, coaching, and guiding a team responding to product questions, incidents, tasks, and problems to ensure compliance and high work standards.

  • Multitask concurrent issues and differing priorities while maintaining a strong work ethic.
  • Know our products inside out, from both a user and support perspective, and apply yourself to learn new technologies as they are introduced.

An ideal candidate would have an excellent level of verbal and written English, an interest in Technology, and the ability to read people, situations, and communicate accordingly.

About This Opportunity

This role requires a customer-focused 'can-do' attitude, the ability to multitask and prioritize, and the patience to listen and the skills to transfer knowledge and guide others.

You will also be expected to analyze and investigate inquiries, replicate behavior, and build supporting evidence to resolve and respond, assign, or escalate to a timely conclusion within SLAs.

Additionally, you will collaborate with many other teams in the larger business, such as 1st, 2nd & 3rd line, Delivery, Customer Success, Product Owners, and Managers.

Key Responsibilities
  1. Provide technical guidance via a service desk.
  2. Lead a team responding to product questions, incidents, tasks, and problems.
  3. Collaborate with other teams to implement improvements in the best interest of customers and the business.

Please note that there will be infrequent travels required to our office. We are open to a hybrid and remote work model.