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Customer Experience Coordinator

2 tygodni temu

Łódź, Łódź Voivodeship, Polska Philips International Pełny etat

What We Offer

We are seeking a talented Order Management Specialist to join our team and support the DACH market and contact with Dealers. This role offers a chance to build a career in a fast-paced and meaningful industry, playing a critical role in ensuring seamless order processing and exceptional customer experience.

Your Key Responsibilities:

  • Order Management: Handle the full ordering process, including configuration checks, booking orders, and tracking shipments.
  • Cross-Functional Collaboration: Work with account managers, project managers, and product managers to align on customer needs and ensure operational excellence.
  • Problem-Solving: Address and resolve order-related issues swiftly to maintain customer satisfaction.
  • SAP Expertise: Leverage SAP for order processing and tracking.
  • Customer Support: Collaborate with innovative healthcare providers to ensure smooth delivery of health products (only business clients).
Philips Culture

Our Philosophy

  • • Every human matters
  • • Quality healthcare for everyone, everywhere
  • • Fast-paced and meaningful industry
  • • Collaboration and teamwork
  • • Continuous learning and growth