Technical Support Specialist with German Expertise
15 godzin temu
KUBO is a global company providing IT services, specializing in IT infrastructure management and digital transformation. We deliver cutting-edge solutions to enterprises worldwide.
Job Description:
We are looking for an IT Support professional with excellent knowledge of German to join our team. As an IT Support specialist, you will be responsible for troubleshooting technical issues related to software and network, diagnosing problems, and providing step-by-step instructions to clients. You will also log and manage tickets, escalating more complex issues to higher support levels.
Required Skills and Qualifications:
To succeed in this role, you should have:
- Knowledge of German and English language at least at B2 level
- Knowledge of Windows, Mac, or Linux operating systems
- Ability to troubleshoot and resolve technical issues efficiently
- Able to work in 24x7 shift mode
- Excellent problem-solving skills, with the ability to think critically and creatively
- Strong communication and interpersonal skills
Benefits:
We offer a competitive package including private healthcare and sport subscription. Additionally, we provide opportunities to work on international projects.
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