Customer Support Specialist

11 godzin temu


Wrocław, Województwo dolnośląskie, Polska SupportYourApp Pełny etat
Company Overview

SupportYourApp is a leading provider of secure technical, customer support, and CX services for tech companies worldwide. With hubs in over 30 countries and support for more than 60 languages, we deliver premium outsourced customer support solutions.

Job Description

We're seeking a Customer Support Consultant to join our team. As a key member of our support team, you'll be responsible for resolving customer inquiries and issues via email, phone, or chat in a timely and professional manner.

Your goal will be to build positive relationships with customers, communicate effectively with external stakeholders, and stay up-to-date with cutting-edge technology.

Required Skills and Qualifications
  • Language proficiency: C1/advanced level in German and English
  • Experience: 1–3 years in customer support
  • Analytical skills: Ability to understand and empathize with customers' needs and concerns
  • Attitude: Positive, responsible, and proactive
Benefits
  • Flexible schedule: Enjoy a work-life balance
  • Remote work: Work from the comfort of your home office
  • Inclusive environment: Join a multicultural and multilingual team


  • Wrocław, Województwo dolnośląskie, Polska Randstad Polska Sp. z o.o. Pełny etat

    About the RoleThis is a fantastic opportunity to work for an international company with a focus on people and nature. As a Customer Support Specialist, you will be part of a dynamic team that values innovation, collaboration, and continuous learning.Responsibilities:Handle customer requests via Salesforce, including samples, pricing, and technical...


  • Wrocław, Województwo dolnośląskie, Polska Randstad Pełny etat

    Company Culture: At Randstad, we prioritize people and strive to create a positive work environment that fosters growth and development. Our employees are encouraged to take ownership of their roles and contribute to our success.About the Role: We are seeking a highly motivated customer service specialist to join our team in Wrocław. As a key member of our...


  • Wrocław, Województwo dolnośląskie, Polska Patrique Mercier Recruitment Nordic Pełny etat

    Job OverviewPatrique Mercier Recruitment Nordic is excited to offer a unique opportunity for Polish speakers to join a dynamic Customer Support team in Greece. This role provides a chance to work in a vibrant and beautiful country while including a fully paid relocation package to facilitate your move.This position offers a great chance to develop your...


  • Wrocław, Województwo dolnośląskie, Polska Randstad Pełny etat

    Company Overview: Randstad, a leading Nordic company, is seeking a skilled customer service specialist to join our Wrocław team. Our focus on people and unique development opportunities make us an attractive choice for those looking to grow their careers.Job Description: As a customer service specialist, you will be the primary point of contact for clients,...

  • IT Support Specialist

    11 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Unit4 Pełny etat

    Job OverviewWe're seeking a highly skilled and motivated Application Support Consultant to join our team at Unit4. As the first point of contact for our customers on IT and Business Application related questions, you will be responsible for providing professional, efficient, and effective support services to resolve support cases and complete various tasks...


  • Wrocław, Województwo dolnośląskie, Polska SupportYourApp Pełny etat

    About UsAt SupportYourApp, we provide secure technical, customer support, and CX services for tech companies worldwide. Our team works with clients from over 30 countries and speaks more than 60 languages.We are a multinational company that treats our team members like valued clients. We offer unlimited care, an individual approach, and a positive work...


  • Wrocław, dolnośląskie, Polska Eviden Pełny etat

    Online Banking Application Support SpecialistWe seek a skilled, enthusiastic, and motivated Application Support Specialist with expertise in online banking applications. The ideal candidate will have a strong background in application support, troubleshooting, and a commitment to delivering exceptional customer service.Key Responsibilities:Provide...


  • Wrocław, Województwo dolnośląskie, Polska Patrique Mercier Recruitment Nordic Pełny etat

    About the RoleWe are looking for a highly motivated and customer-focused individual to join our Greek Customer Support team as a Polish-speaking representative. This role involves delivering exceptional customer support via phone, email, and chat, as well as assisting customers with inquiries related to products and services. You will handle customer...


  • Wrocław, dolnośląskie, Polska Align Technology Pełny etat

    Do you want to join an international team in Poland, working for the German team, within an innovative fast-paced medical device company? Grab your chance and make good use of your finance skills and affinity with medical devices! As a Sr. Customer Payment and Credit Services Specialist you will be responsible for the outstanding invoices to our company and...


  • Wrocław, Województwo dolnośląskie, Polska SupportYourApp Pełny etat

    Job DescriptionAs a Customer Support Consultant, you will be responsible for providing exceptional customer support via chats and emails. You will build positive relationships with customers, meet team KPIs, and stay up-to-date with cutting-edge technology.You will also securely work with customers' sensitive information, apply the latest customer happiness...

  • Tech Support Professional

    11 godzin temu


    Wrocław, Województwo dolnośląskie, Polska SupportYourApp Pełny etat

    About UsSupportYourApp has been an industry leader in premium outsourced customer support since 2010. We've expanded globally, establishing 8 hubs around the world and supporting clients from over 30 countries.Job RequirementsTo succeed in this role, you'll need:Language skills: German and English (C1/advanced level)Experience: 1–3 years in customer...


  • Wrocław, Województwo dolnośląskie, Polska UPS PL Pełny etat

    About the RoleAnalyze customer account information to identify opportunities for improvement.Investigate unidentified payments and apply them to invoices accordingly.Communicate effectively with various stakeholders, including countries, UPS entities, and departments.Collaborate with customers, collectors, operations, and Enterprise Account Management...


  • Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etat

    Company Overview\Michael Page is a forward-thinking company that specializes in sustainable and eco-friendly solutions. As we expand our operations, we are establishing a new organization in Poland to support our clients' needs.\Job Description\We are seeking a highly skilled Payroll Specialist with English to join our team. As a Payroll Specialist, you will...


  • Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etat

    At Michael Page, we are seeking a skilled Network Infrastructure Specialist to join our client's IT team. The successful candidate will be responsible for maintaining and optimizing the network environment, ensuring seamless communication between systems and teams.Key Responsibilities:Maintain and optimize WAN, LAN, Wireless, Datacenter, and Load Balancing...


  • Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etat

    Job DescriptionWe are seeking a highly skilled P2P Process Transformation Specialist to join our team. In this role, you will be responsible for:Tracking, refining, and sharing P2P workflow reports with Business Units to ensure prompt and effective process execution.Defining and monitoring performance indicators to ensure the Support Center achieves or...

  • Remote Support Specialist

    11 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Reef Technologies Pełny etat

    Company OverviewAt Reef Technologies, we pride ourselves on being a client-focused organization, driven by a passion for delivering exceptional support services. Our team is built on the principles of mutual respect, trust, and open communication, enabling us to provide tailored solutions that meet the unique needs of each client.SalaryThe hourly rate for...

  • IT Security Specialist

    11 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etat

    Company Overview:Our client is a leading global organization that has established its IT hub in Poland to drive technological innovation and modernize its infrastructure. They are committed to developing robust security frameworks and fostering a collaborative environment where professionals can grow and contribute to impactful projects.About the Job:We are...


  • Wrocław, Województwo dolnośląskie, Polska Experis Manpower Group Pełny etat

    Job SummaryWe are seeking an experienced IT Infrastructure Specialist to join our team at Experis Manpower Group.About the RoleThis is a technical position responsible for supporting users with computer hardware and software-related issues.The successful candidate will be responsible for installing, configuring, and troubleshooting various hardware and...


  • Wrocław, Województwo dolnośląskie, Polska 7N Pełny etat

    Overview7N is a leading IT consulting firm that offers a unique opportunity for high-end professionals to work on challenging projects. With over 30 years of experience, we have established a transparent financial model, collaboration with experts, and a focus on employee well-being as the key to success.SalaryThe salary range is from 20,160 to 24,360 PLN...


  • Wrocław, Województwo dolnośląskie, Polska LeverX Pełny etat

    Company OverviewLeverX is a leading provider of digital transformation solutions, leveraging the power of SAP technology to drive business success.We are seeking an experienced SAP TM consultant to join our team and contribute to delivering cutting-edge solutions to our clients.Job DescriptionAs a SAP TM consultant, you will be responsible for participating...