Senior Intercompany Operations Expert
14 godzin temu
About Us:
Solventum is a global leader in healthcare innovation, committed to improving lives through game-changing solutions. We believe in the power of collaboration, creativity, and innovation to drive progress. Our team of experts works tirelessly to develop cutting-edge technologies that address the toughest challenges in healthcare. We're looking for talented individuals like you to join our journey and contribute to our mission.
Your Role:
In this role, you will be responsible for ensuring the smooth operation of intercompany transactions. This includes analyzing data, identifying areas for improvement, and implementing process changes to increase efficiency and reduce errors. You will also provide exceptional customer service by responding to order status enquiries and resolving any issues that may arise. To succeed in this role, you will need excellent analytical skills, attention to detail, and the ability to work effectively in a team environment. If you're a motivated and results-driven professional with a passion for operations, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
* Monitor and analyze transactional data to identify areas for improvement* Implement process changes to increase efficiency and reduce errors* Provide exceptional customer service by responding to order status enquiries and resolving any issues that may arise* Collaborate with the team to ensure process, tools, and performance measurement improvements* Analyze negative trends or delays in the process to identify root causes and enable proactive improvement opportunities* Serve as 'first line of support' to answer end-user 'how-to' questions, resolve issues, and enter/process problem tickets
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