Policy Management Team Lead
5 dni temu
Policy Management Team Lead
We are seeking a highly skilled and experienced Policy Management Team Lead to join our team at AXA XL, the P&C and specialty risk division of AXA.
About the Role:
The Policy Management Team Lead will be responsible for managing, mentoring, and developing a team to ensure desired Service Level Agreements (SLAs) are achieved. This includes building business relations with stakeholders, attending stakeholder meetings to discuss performance, and producing monitoring reports.
Key Responsibilities:
- Manage workload across the team to ensure desired SLAs are achieved
- Build business relations with stakeholders
- Attend stakeholder meetings to discuss performance
- Produce monitoring reports and handle exception items promptly
- Resolve data quality issues accurately and promptly
- Ensure processes, procedures, and SLAs are met and adhered to
- Continuously improve processes and propose ideas to relevant contacts
- Develop and maintain relationships with AXA XL teams within the immediate office and across branches
Requirements:
- University degree or relevant experience
- Fluency in English (both spoken and written) is a must (at least C1 level)
- Proven experience on team leader position
- Excellent data processing skills
- Compelling problem-solving skills
- Computer literate including Microsoft Outlook, Word, Excel, PowerPoint, and other commonly used software
- Inquisitive mind with compelling analytical thinking skills
- Good organizational skills and excellent attention to detail
- Excellent people skills; communicative and open to new challenges
About AXA Group:
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines, and specialty.
Average Salary: €60,000 - €80,000 per year, depending on experience and qualifications
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