Policy Management Team Lead

5 dni temu


Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

Policy Management Team Lead

We are seeking a highly skilled and experienced Policy Management Team Lead to join our team at AXA XL, the P&C and specialty risk division of AXA.

About the Role:

The Policy Management Team Lead will be responsible for managing, mentoring, and developing a team to ensure desired Service Level Agreements (SLAs) are achieved. This includes building business relations with stakeholders, attending stakeholder meetings to discuss performance, and producing monitoring reports.

Key Responsibilities:

  • Manage workload across the team to ensure desired SLAs are achieved
  • Build business relations with stakeholders
  • Attend stakeholder meetings to discuss performance
  • Produce monitoring reports and handle exception items promptly
  • Resolve data quality issues accurately and promptly
  • Ensure processes, procedures, and SLAs are met and adhered to
  • Continuously improve processes and propose ideas to relevant contacts
  • Develop and maintain relationships with AXA XL teams within the immediate office and across branches

Requirements:

  • University degree or relevant experience
  • Fluency in English (both spoken and written) is a must (at least C1 level)
  • Proven experience on team leader position
  • Excellent data processing skills
  • Compelling problem-solving skills
  • Computer literate including Microsoft Outlook, Word, Excel, PowerPoint, and other commonly used software
  • Inquisitive mind with compelling analytical thinking skills
  • Good organizational skills and excellent attention to detail
  • Excellent people skills; communicative and open to new challenges

About AXA Group:

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines, and specialty.

Average Salary: €60,000 - €80,000 per year, depending on experience and qualifications



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