Global IT Service Desk Specialist with Multilingual Expertise

2 tygodni temu


Kraków, Lesser Poland Lundbeck Pełny etat

Are you a motivated IT professional seeking a challenging role in a global environment?



Lundbeck, a leading pharmaceutical company, is looking for an IT Service Desk Specialist with Spanish to join its dynamic team in Krakow.



This is an excellent opportunity for a detail-oriented individual with good communication skills to provide essential IT support to Lundbeck employees and external consultants worldwide.



Your New Role

In this position, you will be an integral part of the Global IT Service Desk team, handling reported IT service requests and incidents, and ensuring the swift restoration of normal service with minimal disruption to our business operations.



Our Team

Lundbeck GBS Krakow is a part of corporate functions and a strategic part of Lundbeck, a global pharmaceutical company specializing in brain diseases.



As an IT Specialist, you will join our multicultural team of IT Supporters located in Krakow and provide IT support to Lundbeck globally.



Requirements


  • Minimum of 2 years of professional experience, particularly in end-user support within an international Service Desk.
  • Proficient in Windows 10, Active Directory, SharePoint, Office 365, and ITSM Systems.
  • C1 level in both English and Spanish.
  • Advanced analytical and problem-solving abilities, a positive attitude, and the capacity to thrive in a multinational team.
  • You are known for your technical understanding and your eagerness to learn.
  • You work efficiently under pressure and maintain a positive demeanor even in challenging situations.


What We Offer

Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability, and adaptability enable us to transform lives.



We want to go faster and further on addressing the big unmet needs of people living with brain disorders.



Highlights of Selected Benefits


  • Cafeteria program
  • Unique recognition system
  • Holiday bonus for when you're out of the office
  • Comfortable and modern office with top-notch equipment and well-equipped relax rooms
  • Robust integration and event framework
  • Private healthcare and life insurance
  • Employee capital plans (retirement saving system)


Learn More

See who we are and how we work: check our pages on Facebook and Instagram.



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