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Salesforce Operations Analyst

2 tygodni temu

Kraków, Lesser Poland Scaleworks Pełny etat

We are seeking a highly skilled Salesforce Customer Support Specialist to join our team at Scaleworks. As a key member of our customer success team, you will be responsible for ensuring the successful implementation and ongoing support of our Salesforce solutions.

Your Key Qualifications
  • Active Salesforce certification and relevant experience.
  • Ability to understand marketing operations requirements.
  • High emotional intelligence with an analytical, detail-oriented mindset.
  • Extensive experience across the Salesforce product suite.
  • Proficiency and comfort working with Salesforce reports and dashboards.
  • Proven ability to design, optimize, and integrate business processes across systems.
  • Salesforce declarative development experience.
  • Genuine interest in helping customers succeed.
  • Clear, precise communication and active listening skills.
  • Willingness to build a consultative skillset.
  • Proficiency in written and spoken English.