Enterprise Product Lead

6 dni temu


Kraków, Lesser Poland HSBC Service Delivery Pełny etat
Job Description

We are seeking an experienced Enterprise Product Lead to join our team at HSBC Service Delivery. This role will contribute to linking various systems, developing means for organizational structure discovery, and providing a single place to search across people, applications, and data.

As an Enterprise Product Lead, you will be responsible for articulating the product vision and mission, creating user stories, and working with Engineering, QA, and application teams to refine the backlog. You will also work with Product Management to elicit high-level requirements, capture business/customer needs, and provide the crucial link between customers, Product management, and Development.

Key Responsibilities:
• Develop and maintain a deep understanding of customer needs and market trends
• Work closely with cross-functional teams to deliver business outcomes
• Collaborate with stakeholders to identify and prioritize product features and functionalities

Requirements:
• Senior experience in IT Service Management, Infrastructure, or Software support, or Project Management
• Good knowledge of ITIL methodologies
• University degree in Computer Science, Information Technology, or a related discipline
• Strong background in Integration & API domain
• Experience with Jira or other project management solutions
• Track record in working on complex deployment projects

What We Offer:
• Competitive salary: $120,000 - $150,000 per year
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up
• Flexible working hours
• Free parking

About Us:
HSBC Service Delivery is a leading provider of IT services and solutions. We pride ourselves on delivering innovative and cost-effective solutions that meet the evolving needs of our customers.

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