Cloud Services Engineer

Job Description

Company Overview
HEINEKEN Global Shared Services is a leading provider of digital solutions, driving innovation and excellence in the IT industry.

Salary
A competitive salary package that reflects your skills and experience.

Job Summary
We are seeking an experienced Digital I&O Analyst to join our Collaboration & End User Devices (EUD) Team. As a key member of our team, you will play a crucial role in supporting our multi-cloud strategy, including Greencloud, Microsoft Azure, AWS, and T-Systems. You will be responsible for managing and improving services, aligning them with business needs, and ensuring that all employees have access to efficient, secure, and reliable digital tools.

Responsibilities
- Collaborate with Product Owners to gather and define requirements with key stakeholders, ensuring clarity and alignment on value definition.
- Translate business needs into detailed user stories, backlogs, and acceptance criteria, supporting the development process.
- Ensure that all solutions are consistent with HEINEKEN's standards, quality, and compliance requirements.
- Oversee the technical quality of solutions, addressing technical debt, and making improvements where needed.
- Stay informed about emerging technologies, industry trends, and best practices, evaluating their relevance to HEINEKEN's needs.
- Participate in technology selection processes to ensure the right tools and solutions are chosen.
- Collaborate with various stakeholders to ensure that all necessary inputs are provided, supporting the Product Team's success.

Requirements
- 7-10 years of experience in the Collaboration and End User Devices (EUD) field.
- 5 years of experience working with external vendors and managing contracts.
- 3-5 years of experience in agile, multicultural environments.
- A Bachelor's or Master's degree in Computer Science, Telecom, Electronics, or related fields.
- Strong technical proficiency in IT, along with skills in MS Excel, PowerPoint, and financial modeling.
- Excellent English communication skills (additional languages are a plus).
- Preferably, experience with Business Intelligence Tools and project management certification.

Benefits
- Hybrid ways of working.
- Private medical healthcare.
- Attractive performance bonus.
- Sodexo pre-paid card.
- Life insurance.
- Employee referral program.
- Wide range of trainings.
- Local and global job opportunities within HEINEKEN.
- Parking space.
- Open bar once a week.

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