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Customer Success Representative
1 miesiąc temu
About the Role
We are seeking a highly skilled Customer Success Representative to join our team at Traffit sp. z o.o. As a Customer Success Representative, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth.
Key Responsibilities
- Listen to customer needs and provide proactive solutions to drive business growth
- Onboard new clients and provide comprehensive training to ensure a smooth transition
- Support clients through various communication channels, including chat and phone
- Resolve technical issues and provide timely support to customers
- Gather customer feedback and implement solutions to improve product offerings
- Collaborate with cross-functional teams to achieve business objectives
Requirements
- Excellent communication and interpersonal skills in English
- Proven experience in customer-facing roles, preferably in the recruitment or HR industry
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Customer-centric attitude and a passion for delivering exceptional customer experiences
What We Offer
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and bonus structure
- A comprehensive benefits package, including health and life insurance
- A hybrid work model and flexible working hours
How to Apply
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and a cover letter, to anika.osmolska@traffit.com.