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ERP Technical Consultant
2 tygodni temu
We are looking for a highly skilled and motivated ERP Technical Consultant to join our team. As an ERP Technical Consultant, you will be responsible for providing technical support and assistance to our customers on various aspects of our solutions.
Key Responsibilities- Technical Support: Provide technical support and assistance to our customers on various aspects of our solutions.
- Problem Solving: Investigate, process and document application defects passed to the Technical Support team.
- Collaboration: Liaise with colleagues and R&D, as appropriate, to progress each issue through to conclusion.
To succeed in this role, you should have:
- Excellent Communication Skills: Excellent communication, interpersonal skills and fluent in English (verbal and written).
- IT Expertise: Strong knowledge of Microsoft technologies, workplace processes and IT infrastructure.
- Customer Focus: Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service resulting in high CSAT and NPS scores.
As a member of our team, you can expect:
- Growth Opportunities: Grow with us - a fast-paced, high-growth, people-centric company.
- Diverse Work Environment: Work in a diverse and inclusive environment – supported by our Employee Resource Groups, which are open to all.
