Technical Assistance Provider
4 dni temu
Are you passionate about delivering exceptional customer service? Do you have experience in technical assistance and problem-solving? We are seeking a Technical Assistance Provider to join our team at Zurich Insurance Group. In this role, you will provide technical support to users of computers, software and hardware running the Windows operating systems.
About the Role:- Provide technical support to users via phone, email or in-person.
- Analyze and troubleshoot complex technical issues.
- Develop and maintain technical documentation and procedures.
- Collaborate with cross-functional teams to deliver high-quality solutions.
Qualifications:
- Degree in Computer Science or related field.
- 2+ years of experience in technical assistance and problem-solving.
- Strong knowledge of computer systems, software and hardware.
- Ability to analyze and troubleshoot complex technical issues.
- Excellent communication and teamwork skills.
- Availability for flexible working hours (including evening shifts).
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