Helpdesk IT Professional
2 tygodni temu
About the Job Opportunity
We are looking for a skilled and experienced Helpdesk IT Professional to join our team at PMSolutions in Cracow. As a Helpdesk IT Professional, you will be responsible for providing technical assistance to our employees, resolving issues related to computer hardware, software, and network connectivity.
Key Responsibilities:
- Respond to customer inquiries and resolve technical issues via phone, email, or in-person visits.
- Install, configure, and troubleshoot computer systems, peripherals, and software applications.
- Develop and maintain documentation of technical procedures and knowledge base articles.
- Collaborate with cross-functional teams to ensure effective communication and issue resolution.
Requirements:
- Hold a degree in Computer Science, Information Technology, or related field.
- Possess excellent communication and interpersonal skills.
Benefits:
- Opportunities for career advancement and professional development.
- Comprehensive training program to enhance technical skills and knowledge.
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