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Cloud Services Operations Director

2 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat
About the Role

This is an exciting opportunity to join our team as a Service Delivery Manager, where you'll play a key role in driving the success of our managed cloud services. You'll work closely with our clients to understand their needs and develop tailored solutions to meet their goals.

Main Responsibilities:

  • Develop and maintain strong relationships with key client stakeholders
  • Ensure service level agreements are met and customer satisfaction levels are high
  • Maintain overall performance of services and identify areas for improvement
  • Communicate effectively around issues and opportunities, ensuring prompt resolution and growth
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in business or a related field, or equivalent experience
  • 5+ years of relevant experience in service management and delivery
  • Excellent communication and interpersonal skills, with ability to lead cross-functional teams
  • Good knowledge of ITIL and managed services service levels
What We're Looking For

We're seeking a highly motivated and results-driven professional who is passionate about delivering exceptional managed cloud services. If you have a proven track record of success in service management and delivery, we encourage you to apply.