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Technical Support Specialist

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

We are seeking a Technical Support Specialist to join our team at TN Poland. The ideal candidate will have 2+ years of experience in Shopify and strong problem-solving skills.

Key Responsibilities:
  1. Provide first-level technical support to clients via phone, email, or chat.
  2. Focus on resolving critical issues affecting customer experience, particularly those impacting checkout or store access.
  3. Respond promptly and professionally to incoming alerts and issues.

The successful candidate will be able to work independently and efficiently, while also being a team player. They will possess patience, empathy, and a customer-first mindset to ensure customer satisfaction.

Benefits:
  • Professional growth opportunities
  • Competitive compensation
  • A selection of exciting projects
  • Flextime options