Quality Assurance Manager
2 tygodni temu
Job Description:
We are seeking an experienced Quality Assurance Manager to join our international team at Bonprix Sp. z o.o.
About the Role:
- This is a full-time position offering a competitive salary of approximately €55,000 - €65,000 per year, depending on experience and qualifications.
- The successful candidate will have responsibility for establishing a strategic international quality framework with international quality KPIs.
- They will also be responsible for strategically developing the skill concept according to customer expectations.
- In addition, they will oversee quality results and reports, control the results of training and optimization measures, and decide on measures or actions derived from results or to meet KPI targets.
- The ideal candidate will play a vital role in shaping the future international standard quality processes at Bonprix.
- As part of an international line organization, the Quality Assurance Manager will work closely with colleagues from France, Germany, Italy, and Poland.
- If you have a passion for customer service, like flat hierarchies, and an international environment, this could be the perfect opportunity for you.
About Us:
Bonprix Sp. z o.o. is an international company committed to providing high-quality products and services to our customers.
Requirements:
- A bachelor's degree or equivalent in a relevant field such as business administration, quality management, or a related field.
- Proven experience in quality management methods and tools, as well as customer care processes.
- Strong analytical and problem-solving skills, with the ability to understand complex data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to work effectively in an international team.
- A minimum B2-level English proficiency is required, with the ability to communicate fluently in English.
- Very strong customer experience skills, with the ability to analyze and improve quality results.
- Experience working in an intercultural team setup is highly desirable.
What We Offer:
- A competitive salary package with benefits including private medical care, sports card, life insurance, and seniority awards.
- The opportunity to work in a dynamic and international environment with colleagues from various countries.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- The chance to contribute to the development of our company and shape the future of our international quality processes.
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