Staff Product Security Specialist

1 miesiąc temu

Kraków, Lesser Poland Zendesk Pełny etat
Job Overview

Zendesk is seeking a highly skilled Staff Product Security Engineer to join our Product Security Team.

As a Staff Product Security Engineer, you will be responsible for securing customer-facing applications, primarily web technologies, and working closely with Zendesk Engineering to implement security best practices.

You will also partner with our engineers to prioritize security during the software development process, provide tools and programs to support security, and be the voice of Zendesk Security while responding to customer security questions and issues.

Key Responsibilities
  • Secure customer-facing applications, primarily web technologies.
  • Perform threat modelling and review software design in partnership with Zendesk Engineering.
  • Partner with Zendesk Engineering through our Security Champions program to nurture a security culture and to help our engineers improve their security posture.
  • Automate and integrate security tooling into CI/CD pipelines at scale.
  • Evaluate, implement and operationalise additional tooling as needed.
  • Be the voice of Zendesk Security while responding to customer security questions and issues.
  • Support incident response efforts as needed and work with teammates to investigate them.
Requirements
  • At least 5 years of application security experience.
  • A team-first, collaborative approach.
  • Experience securing complex, highly scaled systems. Methodical in identifying and decomposing security requirements and opportunities.
  • Penetration testing experience/ability to verify common web vulnerabilities.
  • Knowledge of modern web applications including their security threats and vulnerabilities.
  • You can explain security considerations well to others and just as important, actively listen to others ensuring a good discussion.
  • Experience with agile development processes, working in a fast-paced environment with continuous integration and deployment.
  • Excellent problem solving skills and self-motivated to learn and up-skill regularly.
Nice to Haves
  • Bonus points for knowledge of Machine Learning.
  • Experience with M&A activities.
  • Experience securing large Amazon Web Service deployments.
  • Security certifications such as OSCP, GWEB, GPEN, GWAPT, CEH, CISSP, etc. are a plus.
About Our Team

We are a global team with members working around the world. Having team members that come from different cultures and backgrounds gives us a diversity of opinions and experience, enabling us to see problems from many different perspectives and design the best solutions.

Our Product Security team members are always learning and growing their capabilities and skill sets.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

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