Field Service Expert

21 godzin temu


Wrocław, Województwo dolnośląskie, Polska Fieldcode Pełny etat

**About Fieldcode**

At Fieldcode, we're committed to providing the highest customer service standards while working towards climate positivity. With 20 years of global field service expertise, we've developed a Field Service Management (FSM) software that translates our customers' field service management processes into effective solutions.

We're seeking a curious and analytical mind to join our Customer Success & Support Team as a Solution Engineer. As a key member of this team, you'll be in direct contact with our customers, translating their requirements into solutions in Fieldcode. This involves discovery, scoping, configuration, and support of the solution, all under the guidance of the Customer Success & Support Teams.

As a Solution Engineer at Fieldcode, you'll have the opportunity to work on diverse projects, collaborate closely with our Product Department and Developer teams, and contribute to the development of new features and bug fixes. Your role will also involve configuring workflows, processes, and software customization to meet the evolving needs of our customers.

**Key Responsibilities:**

  • Maintain project and process documentation
  • Configure workflows, processes, and software customization
  • Support and enhance already implemented solutions and processes

**Requirements:**

  • API knowledge
  • English language proficiency
  • Customer relationship management skills
  • Basic programming skills

**Benefits:*

  • Flexible working hours and remote work opportunities
  • Opportunities for professional and personal development through our personnel development program
  • Mentoring program for onboarding
  • Room for own ideas and suggestions for improvement

Join our innovative, international software company where you can make a positive impact on the world.



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