Senior IT Operations Analyst

Eviden is a leading provider of innovative solutions for the Airspace Industry, working closely with key Customers to deliver cutting-edge IT systems supporting pan-European aviation and shaping the future of European Air Traffic Management.

The company is embarked on a multi-year journey of IT landscape modernisation to increase efficiency of the European Air Traffic Management systems under the most critical programme in European public sector area.

This is an exciting opportunity for a skilled Senior IT Operations Analyst to join Eviden's delivery team, contributing to the development of sophisticated IT systems that support the needs of our Customers.

• Data Visualization: Design, develop, and maintain Kibana dashboards tailored for IT operations, focusing on monitoring, alerting, and analyzing the performance and health of platforms and applications.
• Log Data Integration: Support the seamless integration of log data and metrics from various sources into Elasticsearch, facilitating accurate and efficient data visualization in Kibana.
• Alerting Configuration: Configure and maintain alerting rules within Kibana to notify IT operations teams of potential issues, anomalies, or thresholds breaches.
• Dashboard Optimization: Continuously optimize the performance of Kibana dashboards, ensuring rapid data retrieval and visualization.
• Team Collaboration: Work with IT operations, QA, and developer teams to understand their monitoring and data visualization needs.
• Training and Support: Provide training and ongoing support to IT operations teams, empowering them to effectively create and use Kibana dashboards for monitoring and analysis.
• Documentation: Create and maintain comprehensive documentation for all developed dashboards, including configuration guidelines, usage instructions, and troubleshooting tips.
• Incident Response: Participate in incident response activities as needed, leveraging Kibana dashboards for rapid issue identification and resolution.

• Education: Bachelor's degree in computer science, Information Technology, or related field.
• Experience: At least 3 years of experience in developing Kibana dashboards and canvases, with a focus on IT operations.
• Knowledge: In-depth knowledge of Kibana, Elasticsearch, and the Elastic stack about Elastic Observability.
• Query Languages: Proficiency in relevant query languages like Elastic Query DSL, KQL, SQL.
• Log Shipping: Experience with log shipping and data ingestion tools like Filebeat and Logstash.
• IT Operations: Familiarity with IT operations, system administration, and application monitoring.
• Analytical Skills: Strong analytical and problem-solving skills.
• Communication: Excellent communication and collaboration abilities.
• Work Style: Ability to work efficiently both independently and as part of a team.

• Wellbeing Programs: Wellbeing programs & work-life balance - integration and passion sharing events
• Private Medical Care: Private medical and dental care
• Benefits Platform: Benefits platform – shopping, cinema, sport etc.
• Sport Activities: Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
• Courses and Certifications: Courses and certifications e.g. Google Cloud, AWS, ITIL
• Conferences and Expert Communities: Conferences and Expert Communities
• Gift Packages: Gift packages for special occasions: Easter, Christmas, Children's Day
• Appreciation: Appreciation for seniority: additional days off, Atos Jubilee gifts
• Remote Working: Remote working or commuting allowance, relocation package
• Charity Initiatives: Charity and eco initiatives