Credit and Collections Expert with Advanced Language Skills

7 dni temu


Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat
About the Role

We are seeking an experienced Credit and Collections Specialist to support our global clients. In this role, you will be responsible for managing accounts receivable, reducing overdue balances, and collaborating with international teams to ensure efficient processes.

Your Key Responsibilities
  • Proactively engage with customers via phone to chase payments and resolve queries efficiently.
  • Document account activities, update statuses, handle referrals, and transfer funds as needed.
  • Identify, resolve, and escalate customer queries in a timely manner.
  • Follow up on payments received, request remittance details, and provide copy documents.
  • Produce collection-related reports and provide payment forecasts.
  • Participate in projects aimed at enhancing credit management efficiency and ensuring compliance with SOX-defined controls and standards.
Requirements
  • Completed studies in finance, accounting, business, or a related field.
  • Advanced knowledge of English and one of the following languages: German, Portuguese, Spanish, French, or Czech/Slovak.
  • Minimum 1 year of experience in Credit/Collections or Customer Service.
  • Knowledge of SAP and proficiency in analyzing financial data.
  • Excellent communication and cooperation skills, with strong customer orientation and attention to detail.
About Us

Randstad Polska Sp. z o.o. is a leading employment agency committed to providing high-quality recruitment services to our clients. We value innovation, collaboration, and expertise in everything we do.



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