Order Management Specialist with International Client Relations

5 dni temu


Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat
Job Description

We are seeking an experienced Order Management Specialist to join our team in Łódź.

Key Responsibilities:

  • Managing orders from B2B clients and ensuring timely delivery of products or services.
  • Maintaining daily contact with clients via various communication channels, including phone, email, and video conferencing.
  • Collaborating with internal stakeholders and departments to resolve customer complaints and issues efficiently.
  • Handling customer inquiries, resolving conflicts, and escalating critical issues when necessary.

Requirements:

  • Proficiency in English and French languages, with excellent verbal and written communication skills.
  • Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Relevant work experience may be considered in lieu of education.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Excellent customer service skills, with a focus on building long-term relationships with clients.

About the Role:

  • This is a full-time position with opportunities for career growth and professional development.
  • The successful candidate will receive comprehensive training and support to excel in their role.
  • A competitive salary package, including private medical care, insurance, and a range of additional benefits.
  • Access to cutting-edge technology and tools to enhance productivity and efficiency.
  • A dynamic and supportive work environment with regular social events and team-building activities.

Salary: The estimated salary for this role is PLN 50,000 - 70,000 per annum, depending on experience and qualifications.

Why Join Us?

  • Antal Sp. z o.o. is a leading international recruitment agency, offering a range of exciting job opportunities.
  • Our company values diversity, inclusivity, and equal opportunities, creating a welcoming work environment for all employees.
  • We prioritize employee well-being, providing access to mental health resources, flexible working arrangements, and regular feedback mechanisms.


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