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Operations Lead

1 tydzień temu

Poznań, Greater Poland TN Poland Pełny etat
About the Role

We are looking for an experienced Operations Lead to support our PMO in delivering comprehensive end-to-end services that cover all key aspects of the project management lifecycle.

Responsibilities:
  • Provide operational support to the PMO in managing multiple projects simultaneously, prioritizing tasks, and maintaining a high level of organization;
  • Collaborate with cross-functional teams to gather high-level business requirements for transition projects and translate them into project charters/plans;
  • Develop and implement process improvements to enhance project efficiency and effectiveness;
  • Maintain accurate records and reports, ensuring compliance with internal processes and governance standards;
  • Stay up-to-date with the latest trends and methodologies in project management to bring innovative approaches and improvements to project execution;

The successful candidate will have a strong background in operations, project management, and/or program management roles, with a minimum of 2 years of experience in the BPO industry.