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Service Delivery Professional

1 tydzień temu

Katowice, Silesia, Polska Capgemini Pełny etat

As a Service Delivery Professional at Capgemini, you will be responsible for monitoring client accounts and contacting clients to discuss overdue payments.

Key Responsibilities:
  • Client Account Management: Monitor client accounts, contact clients, and discuss overdue payments
  • Payment Resolution: Investigate unapplied payments, initiate refunds, and update account status records
  • Issue Resolution: Help clients resolve problems and report on collections activity and accounts receivables status
Requirements:
  • Excellent communication and interpersonal skills in English and target languages
  • Strong analytical and problem-solving abilities
  • Basic knowledge of MS Office programs
Benefits:
  • Practical benefits package including private medical care, life insurance, and access to NAIS benefit platform
  • Hybrid working model with flexible work arrangements
  • Access to over 70 training tracks and certification opportunities

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.