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Customer Service Representative

3 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

The company, TN Poland, seeks a skilled Customer Service Representative to join its team. The role involves handling B2B and B2C clients on inbound calls as first and second-line support.

Key Responsibilities:
  • Address contract and billing inquiries thoroughly and efficiently.
  • Deal with outbound calls for administrative tasks such as gathering feedback or late payment calls.
  • Provide assistance via phone, email, or chat.
  • Handle and process customer complaints with empathy and professionalism.
  • Deliver technical support for the streaming company.

The ideal candidate will possess fluency in Norwegian language, C1 level or higher, and English language, B2 level or higher. They should also have attention to detail and problem-solving skills, service-oriented thinking, and experience in customer service.

Benefits:
  • Paid training.
  • Sports card.
  • A global team committed to company values.
  • A dynamic work environment in a dynamically international company.