Sales Administration and Order Monitoring Specialist
1 tydzień temu
Job Title: Sales Administration and Order Monitoring Specialist
As a Sales Administration and Order Monitoring Specialist, you will be responsible for overseeing all registered orders to identify any errors or blocks that need to be corrected. This role involves working closely with CRM/ERP systems to ensure smooth order processing. Your key tasks will include:
- Resolving errors in orders to enable prompt release to logistics
- Generating reports for billing blocks and monitoring delivery status
- Handling down payments and ensuring database integrity in SAP
- Addressing order-related queries and obstacles internally and externally
- Responding to customer inquiries and engaging in continuous improvement projects
Requirements:
- Excellent English language skills (written and spoken, B2 level)
- Good German language skills (written and spoken, B2 level)
- Strong MS Office skills and attention to detail
- Customer-oriented and service-focused approach
- Good understanding of complex business processes
Preferred Qualifications:
- Experience in similar roles
- Knowledge of SAP systems
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