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Dutch Speaking Order Coordinator

1 tydzień temu

Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

About Us

Global Manufacturing Company

We are a truly global business with operations and offices across multiple continents.

Our products can be found worldwide, and we offer our employees the chance to develop their careers through various training and development programs.

Your Role

You will be interacting with customers, sales, and service representatives to provide pre-sales or post-sales service functions and process transactions via different channels.

Your key responsibilities include:

  • Managing customer relationships
  • Reviewing contracts and schedules, and updating the SAP system
  • Accelerating or prioritizing orders upon request
  • Providing quotations and handling customer returns
  • Investigating credit and debit inquiries, and resolving issues
  • Conducting regular reviews with your account base to discuss delivery, backlog, and support issues
  • Reviewing and acting on order-related reports
  • Addressing technical inquiries from customers
  • Following up on quotations
Requirements

To excel in this role, you should possess:

  • Previous experience in Customer Service
  • Excellent communication skills in both Dutch and English
  • Strong time management and prioritization skills
  • An organized and proactive approach
  • Effective problem-solving and negotiation skills
  • A collaborative and dedicated mindset
  • Service-oriented and goal-driven
What We Offer

We provide comprehensive training, a career path that allows for growth, flexible work arrangements, a dynamic and diverse team, and a range of benefits including life insurance, medical care, and a supportive work environment.