IT Operations Specialist
4 tygodni temu
Job Summary
We are seeking an IT Operations Specialist to join our maintenance unit for the Loan IQ application. This role offers the opportunity to work with the ITIL framework and DevOps in an agile environment.
Key Responsibilities
- Solving and supporting incidents and problems
- Supporting change processes
- Analyzing maintenance requirements for the solution
- Acting as a change manager for maintenance tasks
- Coordinating and communicating with stakeholders
- Supporting developers
- Verifying changes outside normal business hours
Requirements
- Bachelor's or Master's degree in IT, Economics, Finance, or Mathematics
- Strong analytical skills and experience with Oracle SQL queries/scripts, Windows Server administration, and monitoring applications
- Hands-on experience with PowerShell scripting/automation and knowledge of monitoring solutions for systems and applications
- Basic knowledge of IBM MQ and experience with ESP/Kubernetes
- Strong analytical and problem-solving skills
Preferred Qualifications
- ITIL Foundation certificate
- Experience with requirement/task management and stakeholder management
- Agile methods (Scrum and Kanban)
- Experience with tools like Helix and Confluence
- Great analytical skills and experience within the financial industry
What We Offer
- A collaborative and dynamic work environment
- Opportunities for learning and development
- A strong focus on making analyses actionable
- Excellent command of spoken and written English
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