Data Analyst
1 miesiąc temu
Data Analyst - Rate Management Specialist
Your role in our team will be to support operational tasks related to rate updates for clients and client-matters, including discounts, fee markups, and VAT surcharges.
- Maintaining accurate data records in finance systems
- Collaborating with the pricing team to establish client/global agreements
- Communicating effectively with internal and external stakeholders regarding rate queries
- Managing user access processes within finance systems
- Setting up new lawyers in finance systems
- Identifying opportunities for process improvements
- Meeting agreed deadlines for all activities
- Processing ad-hoc requests related to rate management
Our requirements:
- Excellent English language skills
- Ability to interact effectively with customers, demonstrating customer focus and expectation management skills
- Experience working in an international, diversified professional environment
- Willingness to learn new systems and tools supporting daily work
- Strong knowledge of Microsoft Office applications
- Highly developed interpersonal and communication skills, including teamwork, patience, and a can-do attitude
- Focused on delivering exceptional customer service, demonstrating a professional approach and commitment to internal client care
- Previous experience in a Global Service Centre environment is highly valued
What we offer:
- A great opportunity to shape and influence the overall design of GSC
- The chance to work with diverse cultures in a dynamic organization
- A supportive and respectful work atmosphere
- An attractive package of benefits, including sport cards, private healthcare, language courses, and stable employment
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