HSBC Service Delivery Atlassian Infrastructure Engineer

2 dni temu


Kraków, Polska HSBC Service Delivery Pełny etat

Job Summary:

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This is a rewarding opportunity for an experienced DevOps engineer to join HSBC Service Delivery's Collaboration Tooling team. The successful candidate will be responsible for ensuring the smooth operation of our Jira, Confluence, and Slack platforms, serving over 35,000 users within the company.

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About Us:

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HSBC Service Delivery is a leading provider of business solutions, dedicated to delivering exceptional service to its clients. Our team is committed to innovation, collaboration, and excellence in everything we do.

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The Role:

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We are seeking an experienced DevOps engineer with a strong background in managing infrastructure hosting environments, Linux, AWS, and databases (MySQL, Postgres). The ideal candidate will have at least 2 years of experience in this field and be proficient in Groovy scripting languages, including ScriptRunner, JMWE, and system scripting.

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The selected candidate will be responsible for:

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  • Maintaining operational environment within AWS, including PostgreSQL

  • Implementing new customisations through customer service requests

  • General maintenance of applications, ensuring best practices

  • Assisting in implementing application upgrades

  • Managing Slack issues and onboarding

  • Providing training where required to users for all our tools

  • Closing Issues within agreed SLAs

Requirements:

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To succeed in this role, you will need to have:

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  • Fluency in written and spoken English and be comfortable working in a multi-cultural/global environment

  • Ability to debug, optimize code, and automate routine tasks

  • Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive

  • 2 years' experience managing & supporting an infrastructure Hosting Environment - Linux, AWS, Databases (MySQL, Postgres)

  • 4-5 years' experience administering & supporting Jira and Confluence

  • Groovy Experience (ScriptRunner, JMWE, System scripting)

  • Be comfortable following Scrum methodology and working within an agile, multidisciplinary team

What We Offer:

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Competitive salary: PLN 100,000 per year, plus annual performance-based bonus and additional bonuses for recognition awards. We also offer multisport card, private medical care, life insurance, one-time reimbursement of home office set-up, corporate parties & events, CSR initiatives, nursery discounts, financial support with trainings and education, social fund, flexible working hours, and free parking.

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How to Apply:

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If your CV meets our criteria, you can expect the following steps in the recruitment process:

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  • Online assessment

  • Telephone screen

  • Job interview with the hiring manager

Contact Information:

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Please submit your application with your CV attached.


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