Customer Service Coordinator

1 dzień temu


Warszawa, Mazovia, Polska SERgroup Holding International GmbH Pełny etat

SERgroup Holding International GmbH invites applications for the position of Customer Service Coordinator.

About the Role

The Customer Service Coordinator will be responsible for providing exceptional customer service, resolving issues, and maintaining positive relationships with clients.

Key Responsibilities
  • You will respond to customer inquiries via phone, email, or in-person.
  • You will resolve customer complaints and concerns in a timely and professional manner.
  • You will maintain accurate records of customer interactions and correspondence.
Requirements
  • You have commercial training and/or experience in the field of customer service.
  • You possess excellent communication and interpersonal skills.
  • You are fluent in English and possess a high level of patience and empathy.
  • Familiarity with Microsoft Office tools (Word, Excel) is essential.
About Us

SERgroup Holding International GmbH offers a supportive work environment with opportunities for growth and development.



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