Enterprise Technical Integration Specialist

4 godzin temu


Kraków, Lesser Poland Archdesk Pełny etat

At Archdesk, we are revolutionizing the construction industry with our next-generation ERP software in a SaaS model.

The Technical Implementation Consultant will play a pivotal role in configuring our customers' systems to deliver unparalleled customer experience.

About You:

  • Exceptional analytical and problem-solving skills enable you to tackle complex challenges head-on.
  • Confident communication with customers is key to driving success.
  • A customer-centric approach ensures that you prioritize their needs and provide tailored solutions.
  • Strong understanding of software development principles.
  • Technical expertise with attention to detail sets you apart from others.
  • Ability to explain intricate software concepts in an understandable manner.
  • Proactivity and self-motivation allow you to work independently and manage your workload effectively.
  • Strong work ethic is essential for delivering results in this hybrid role.

About The Job:

  • Configure software to ensure seamless implementation.
  • Analyze customer-provided data to assess quality and readiness for implementation.
  • Conduct training sessions on custom setups for customers.
  • Help customers unlock the full potential of our software and achieve their desired outcomes.
  • Resolve customer queries efficiently.
  • Monitor customer accounts to maintain high levels of satisfaction.
  • Manage technical inquiries during the implementation process.
  • Collaborate with the product development team to align customer requirements with the development roadmap.
  • Contribute to internal process improvements as part of the Implementation Team.

Desirable Skills (Nice To Have):

  • Experience in ERP or project management software implementation.
  • Construction industry expertise.
  • Advanced knowledge of MS Excel.
  • Basic understanding of JSON.

The Offer:

  • Company share options plan – employees can potentially become shareholders.
  • Career opportunities within an international environment.
  • Be part of a global start-up and collaborate with a diverse team.
  • Grow with a fast-paced company that values continuous professional development and training.


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