Data Storage Solutions Architect
3 tygodni temu
About the Role
We are seeking a highly skilled Data Storage Solutions Architect to join our team at Hitachi Vantara. This is a customer-facing service operation position in our Managed Services division, responsible for delivering Storage as a Service (StaaS) to clients based on agreed SLAs and maintaining high customer satisfaction.
Key Responsibilities
- The successful candidate will be involved in daily operations, complex incident resolution, and problem-solving, building a technical gateway to Hitachi Vantara's delivery organization and introducing new methods, tools, and technologies to increase the efficiency of storage operations.
- They will manage the integration of selected innovations into daily operations and contribute to increasing the level of automation.
- Additionally, they will guarantee the stability and seamless operation of Hitachi Vantara's storage estate, specifically block and unified storage.
Requirements
- A minimum of 1 year of client systems support and at least 5 years of IT work experience.
- A strong understanding of Block and Unified storage concepts and software is essential.
- The ideal candidate will have wide experience in Infrastructure environments/architectures (Storage, virtualization, Compute).
- An understanding of IT Service Management processes and methods (ITIL) is also required.
- Excellent analytical and problem-resolving skills, with the ability to communicate highly technical information to both technical and non-technical personnel.
- Fluency in written and spoken English language is mandatory.
Benefits
Hitachi Vantara offers a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications.
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