Mobility Operations Expert

6 dni temu


Warszawa, Mazovia, Polska BOLT Pełny etat
Job Description

We are seeking an analytical and solution-driven Mobility Operations Expert to join our Micromobility team in Poland.

In this dynamic and hands-on role, you will manage Bolt's e-scooter operations and drive business growth and profitability while ensuring our users have a great experience.

Main Responsibilities:
  1. Managing local operations, prioritising assignments effectively, analysing and monitoring city metrics, reporting them to relevant stakeholders, and identifying local trends, risks, and opportunities for improvement.
  2. Streamlining operations by creating and optimising standardised processes to increase efficiency and resolve operational challenges.
  3. Taking actions based on customer feedback and identifying areas of improvement to enhance our customers' satisfaction.
  4. Supporting the development of effective strategies to enhance our fleet's value proposition and improve performance and retention.
  5. Ensuring compliance with all legal, health, and safety regulations and keeping relevant stakeholders informed of any changes or updates to avoid potential risks.
About You:

You have at least 2 years of experience in Operations, Logistics, or a related field. You are fluent in English and Polish, a great collaborator, and you can easily network with people of various backgrounds. You possess good analytical skills and experience working with software like Excel or Google Sheets. You are interested in shared mobility and new technologies, and you drive efficiency by improving and standardising processes. You are a detail-oriented problem solver who takes responsibility for your work. You can work independently and possess strong prioritisation and time management skills. Experience is great, but what we really look for is drive, intelligence, and integrity.



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