Career Engagement Consultant
5 dni temu
The Engagement Specialist plays a vital role in delivering exceptional client experiences. As an Engagement Specialist, you will be responsible for fostering strong relationships with clients and candidates, ensuring timely follow-up on inquiries, and effectively communicating next steps.
This position requires excellent communication skills, the ability to work in a fast-paced environment, and a professional demeanor. If you possess these qualities and are passionate about providing outstanding customer service, we encourage you to apply.
Key Responsibilities:
- Demonstrate comprehensive knowledge of LHH programs, features, and benefits during interactions.
- Provide prompt and professional responses to client and candidate inquiries.
- Clearly communicate expectations and timelines to individuals.
- Meet or exceed established engagement metrics.
- Adhere to defined outreach protocols.
- Issue candidate onboarding materials and tools.
- Conduct Employer Transition Meetings onsite or online.
- Deliver Orientation sessions as part of Engagement activities (in collaboration with Sales).
- Collaborate with sales support teams.
- Verify applications submitted through the application form in conjunction with the Sales team.
- Inform consultants of specific requirements.
- PARTICIPATE IN THE TESTING TEAM.
- Cooperate with the Product Team on new IT solutions for Candidates & internally.
- Support Lead Consultants in onboarding Career & JM Consultants to new tools.
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