Career Engagement Consultant

5 dni temu


Łódź, Łódź Voivodeship, Polska Lee Hecht Harrison Pełny etat
Job Description:

The Engagement Specialist plays a vital role in delivering exceptional client experiences. As an Engagement Specialist, you will be responsible for fostering strong relationships with clients and candidates, ensuring timely follow-up on inquiries, and effectively communicating next steps.

This position requires excellent communication skills, the ability to work in a fast-paced environment, and a professional demeanor. If you possess these qualities and are passionate about providing outstanding customer service, we encourage you to apply.

Key Responsibilities:

  • Demonstrate comprehensive knowledge of LHH programs, features, and benefits during interactions.
  • Provide prompt and professional responses to client and candidate inquiries.
  • Clearly communicate expectations and timelines to individuals.
  • Meet or exceed established engagement metrics.
  • Adhere to defined outreach protocols.
  • Issue candidate onboarding materials and tools.
  • Conduct Employer Transition Meetings onsite or online.
  • Deliver Orientation sessions as part of Engagement activities (in collaboration with Sales).
  • Collaborate with sales support teams.
  • Verify applications submitted through the application form in conjunction with the Sales team.
  • Inform consultants of specific requirements.
  • PARTICIPATE IN THE TESTING TEAM.
  • Cooperate with the Product Team on new IT solutions for Candidates & internally.
  • Support Lead Consultants in onboarding Career & JM Consultants to new tools.


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