Customer Service Representative
2 tygodni temu
Coloplast is seeking a skilled Customer Service Representative to join our team in the B2B Sales Support department. As a primary point of contact for processing healthcare sales orders, issuing return authorizations, and answering customer inquiries, you will play a critical role in ensuring customer satisfaction and loyalty.
About the Job
You will be responsible for:
- Processing sales orders in our system
- Answering incoming phone calls, emails, or faxes from healthcare B2B customers
- Issuing return authorizations
- Entering complaints into a common database on product performance issues
- Answering questions on products and services
- Researching orders and other actions to resolve problems
- Forwarding customer leads to the appropriate Territory Manager/Regional Manager
- Promoting and ensuring customer satisfaction through value-added services, as well as prompt identification and resolution of complaints, problems, and issues
- Building credibility and trust with customers and business unit leaders
- Keeping data quality, including self-audit of work
- Managing and reporting data in the system
Requirements
- English skills – very good level (min. B2)
- Experience in an administration, back office, or similar role
- Experience in a customer service role will be very helpful
- Basic knowledge of MS Excel, PowerPoint, Word, and Outlook
- Basic knowledge of any computer software (any database system like CRM or ERP)
- Excellent communication and interpersonal skills
- Ability to work the afternoon shift (14:00 – 22:00 or 16:00-24:00, Monday – Friday)
We Offer
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfill their potential, and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief, or physical ability.
-
Customer Service Representative
3 tygodni temu
Szczecin, West Pomerania, Polska Coloplast Pełny etatColoplast is seeking a skilled Customer Service Representative to join our team in the B2B Sales Support department. As a primary point of contact for processing healthcare sales orders, issuing return authorizations, and answering customer inquiries, you will play a critical role in ensuring exceptional customer service and satisfaction.About the JobYou...
-
Customer Service Representative
2 tygodni temu
Szczecin, West Pomerania, Polska Coloplast Pełny etatColoplast is seeking a skilled Customer Service Representative to join our team in the B2B Sales Support department. As a primary point of contact for processing healthcare sales orders, issuing return authorizations, and answering customer inquiries, you will play a critical role in ensuring exceptional customer satisfaction and experience.About the JobYou...
-
Healthcare Customer Service Representative
2 tygodni temu
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatJob Title: Healthcare Customer Service RepresentativeLocation: RemoteJob Summary:We are seeking a skilled Healthcare Customer Service Representative to provide expert advice and support to clients in the pharmaceutical industry. The ideal candidate will have a medical background and be fluent in Spanish, Portuguese, and English.Key Responsibilities:Act as...
-
Customer Service Representative
3 tygodni temu
Szczecin, West Pomerania, Polska Coloplast Pełny etatAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in the B2B Sales Support department. As a key point of contact for our healthcare customers, you will be responsible for processing sales orders, issuing return authorizations, and providing exceptional customer service.ResponsibilitiesProcess sales...
-
Healthcare Customer Service Representative
2 tygodni temu
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatJob Title: Healthcare Customer Service RepresentativeLocation: RemoteSalary:8500 PLN: Offered to candidates with a medical-related education, such as chemistry, biotechnology, biology, or similar fields.10,200 PLN: Offered to candidates with pharmaceutical qualifications (e.g., a degree in pharmacy or an equivalent qualification).About the Role:We are...
-
Customer Service Representative
3 tygodni temu
Szczecin, West Pomerania, Polska Personalbüro U. Herrmann Pełny etatJob Opportunity at Personalbüro U. HerrmannWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team.Key Responsibilities:Handle inbound calls and provide exceptional customer service to existing clients.Offer additional values to customers and provide technical support for users, mainly for home internet and mobile...
-
Customer Service Representative
1 tydzień temu
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatAbout the OpportunityWe are seeking a highly skilled and communicative individual to join our team as a Customer Service Advisor. As a key member of our cross-border healthcare team, you will play a vital role in delivering exceptional service to our clients.Your ResponsibilitiesImmerse yourself in health advising, contributing to the success of our...
-
Customer Service Representative
3 tygodni temu
Szczecin, West Pomerania, Polska Personalbüro U. Herrmann Pełny etatJob DescriptionWe are seeking a highly skilled Customer Service Agent to join our team at Personalbüro U. Herrmann.Key Responsibilities:Handle inbound calls from customers, providing exceptional support and resolving issues efficiently.Offer additional value to existing customers, enhancing their overall experience.Provide technical support for users,...
-
Customer Service Representative
3 tygodni temu
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatAbout the OpportunityWe are seeking a highly skilled and communicative individual to join our team as a Customer Service Advisor. As a key member of our team, you will play a vital role in delivering exceptional service to our clients, bridging the gap between their individual healthcare needs and solutions.Your responsibilities will include:Providing expert...
-
Customer Service Representative Healthcare Professional
1 tydzień temu
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatJob Description:As a highly skilled Customer Service Advisor in the healthcare sector, you will be the first point of contact for our diverse client base. Utilizing your expertise in Portuguese and Spanish, you will provide expert customer support and consultation on healthcare products and services.Key Responsibilities:Offer clear, reliable, and...
-
Healthcare Customer Service Representative
3 tygodni temu
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatAbout the Role:We are seeking a highly skilled Healthcare Customer Advisor to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing expert advice and support to clients in the pharmaceutical industry.Key Responsibilities:Act as the first point of contact for customers, addressing inquiries...
-
Healthcare Customer Service Representative
3 tygodni temu
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatAbout the Role:We are seeking a skilled Healthcare Customer Advisor to provide expert advice and support to clients in the pharmaceutical industry. As a key member of our team, you will be responsible for addressing customer inquiries, providing health advice, and building trust-based relationships with clients.Key Responsibilities:Act as the primary point...
-
Customer Service Representative with German Language Skills
3 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etatCustomer Service Specialist with GermanJob SummaryWe are seeking a highly skilled Customer Service Specialist with German language proficiency to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer...
-
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatCross Border Talents is a leading talent connector, bridging the gap between top professionals and global opportunities since 2014. We're excited to present a rewarding role for a Customer Service Specialist with a focus on pharmaceutical products, serving a client in Poland.Key Requirements:Fluent French (C2) and English (B2) language proficiency for...
-
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatJoin Our Team as a Customer Service SpecialistCross Border Talents is a leading talent connection agency that has been bridging the gap between top talent and global opportunities since 2014. We are excited to invite you to explore a rewarding role as a Customer Service Specialist for a client located in Poland.Language Requirements: French (C2 and higher) +...
-
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatCross Border Talents is a leading talent connector that has been bridging the gap between top talent and global opportunities since 2014. We're excited to invite you to explore a rewarding role as a Customer Service Specialist for a client located in Poland.Language Requirements: Spanish (C2) + Portuguese (C2) + English (B2). The indicated levels of...
-
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatCross Border Talents is a leading talent connector, and we're excited to offer a rewarding opportunity as a Customer Service Specialist for a client in Poland.Language Requirements: Spanish (C2) + Portuguese (C2) + English (B2).The ideal candidate will possess strong organizational and time management skills, be self-motivated, and have the ability to...
-
Customer Service Coordinator
3 tygodni temu
Szczecin, West Pomerania, Polska Wilhelmsen group Pełny etatCustomer Service CoordinatorWe are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team at Wilhelmsen Group. As a key member of our Central Customer Service team, you will play a crucial role in ensuring the timely delivery of technical products to vessels.Key Responsibilities:Register and verify customer requests for...
-
Szczecin, West Pomerania, Polska Cross Border Talents Pełny etatCross Border Talents is a leading talent connector, and we're excited to offer a rewarding opportunity as a Customer Service Specialist for a client in Szczecin, Poland.Language Requirements: French (C2 and higher) + English (B2). The indicated levels of proficiency should be both for speaking and for writing.Type: Full-TimeWorking Hours: Monday to Friday,...
-
Customer Service Coordinator
2 tygodni temu
Szczecin, West Pomerania, Polska Wilhelmsen group Pełny etatWilhelmsen Ships Service Polska (WSSP) is part of the Wilhelmsen Group, a global provider of services and products for the maritime industry for over 160 years. As a Customer Service Coordinator, you will be part of the Central Customer Service Team, which consists of over 55 professionals. Your primary responsibility will be to ensure the timely delivery of...
