Finnish Language Customer Support Specialist

7 dni temu


Warszawa, Mazovia, Polska Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. Pełny etat


  1. Are you fluent in Finnish and enjoy solving customer issues?


We are looking for a Finnish Language Customer Support Specialist to join our team at Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o.



Job Responsibilities:


  • Provide exceptional customer service to clients via chat, email, and phone, focusing on resolving issues related to flight reservations, delays, changes, and obtaining invoices.




  • Assist with making reservations, rescheduling, and cancellations, ensuring a seamless customer experience.





Requirements:


  • Finnish language proficiency at C1 level and English at B2 level.




  • Excellent problem-solving skills and ability to work in a calm and composed manner.




  • Strong interpersonal skills and a customer-centric approach.





What We Offer:


  • A competitive salary of 11,000 PLN gross.




  • A safe and stable working environment with a clearly defined career path.




  • Opportunities for professional growth and development.




  • A benefits package including sports cards, course subsidies, training platform, health and life insurance, and private medical care.





If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



Please include the following clause in your application: "I hereby consent to the processing of my personal data for the purposes necessary for performance of the recruitment process (pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).

I consent to the processing of my personal data by the controller: Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. (IRKL) with its registered office in Olsztyn, for the purposes of participation in this recruitment process and in future recruitment processes conducted by IRKL."



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