Senior Solutions Consultant
3 tygodni temu
The Senior Solutions Consultant is responsible for driving customer happiness by proactively managing and delivering technical information to our customers online, and via telephone.
Key responsibilities include:
- Scoping, managing and executing customer pilots and Proof of Concepts.
- Providing technical expertise to Sales Representatives and prospects.
- Developing and delivering technical solutions to meet business requirements.
- Collaborating with cross-functional teams to drive customer success.
Requirements:
- 5+ years of software selling experience.
- Excellent interpersonal, communication, persuasion, presentation and writing skills.
- Detailed knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
- Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution.
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As a Senior Solutions Consultant, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. If you have a passion for technology and a drive to succeed, we encourage you to apply for this exciting opportunity.
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